IE8 Flash & Java issues after virus removal

December 19, 2010 at 15:25:11
Specs: Windows 7
I'm on a Windows 7, 32bit system. My browser is IE8. My flash player version is 10,1,102,64. I recently got the Antivirus Actions virus, and I was able to get rid of it using malwarebytes, but now things like youtube, twitter, and parts of google won't work. On youtube only a black box shows where the video should be. On some websites it says that I need to upgrade my Flash plugin. On twitter it says that I need to enable javascript (I checked and it is already enabled), and on google it says that my cookies are disabled. I've tried uninstalling and reinstalling both flash and java, but nothing has changed. Because of these issues I wasn't even able to use this forum on my laptop, I had to switch to another computer. If someone can tell me how to resolve these issues I would greatly appreciate it.

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#1
December 20, 2010 at 05:59:14
You can try a system restore, BUT make sure you use a date WELL before you got the virus. After you get it running correctly, you may want to temporarily turn off system restore, save and exit, then go back in and reactivate it AND create a new restore point. This will ensure that you do not have a copy of the virus hiding in there somewhere.
As a temporary solution, you can try Firefox as your browser (you might like it better anyway) as it uses different plugins for java, flash, and reader so it might work immediately.

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