Solved i want to restore my computer but need to keep programmes

November 26, 2013 at 09:05:12
Specs: Windows 7
i am suffering from adware, and pop ups all the time and want to do a complete system restore but I want to keep some programmes and files i have added since I bought the computer how can i do that

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✔ Best Answer
November 26, 2013 at 17:51:15
Understand that there is a big difference between a 'System Restore' and a 'Factory Restore'.

A System Restore is a snapshot of your system files and registry as certain points in the history of your computer. If you restore to one of these points, you will not effect your personal files or programs that have been installed a long time. They will however effect and require reinstalling of any recent updates and program installs. If the problem is fairly recent, doing a system restore followed by a scan with Malwarebytes and possibly some of the others mentioned can be a very good solution.

A Factory Restore which involves restoring the entire hard drive to an image that is stored on your recovery partition or a recovery disk set, does wipe all of the drive and all of your files and programs. This is a last resort if all else fails.

Try some of the above and let us know how it goes. I would try a Malwarebytes scan or a system restore to a date a week of more before you began noticing the issues followed by a scan with Malwarebytes. Post back detailed results for more recommendations.

You have to be a little bit crazy to keep you from going insane.



#1
November 26, 2013 at 09:07:54
"how can i do that"

You can't. Why don't you just remove the adware? Try Malwarebytes Antimalware. Download it, update it, then boot into safe mode & run a scan.

http://www.filehippo.com/download_m...


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#2
November 26, 2013 at 14:06:26
"adware, and pop ups all the time"

1: Download & run Unhide
http://www.bleepingcomputer.com/for...
http://download.bleepingcomputer.co...
To run Unhide, simply download it to your desktop and then double-click on the Unhide icon. The program will open a black box and start making the files on your fixed disks visible again. Please note, that this program will not unhide removable drives like flash cards and usb drives as the FakeHDD rogues do not target these types of drives. Once it has finished, the program will display a Windows alert stating that your files have been restored. You should then reboot your computer for all of the settings to go into effect.
Copy & Paste the contents of the log. Let me know if it doesn't produce a log please.

2: Reboot

3: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://general-changelog-team.fr/en...
http://www.raymond.cc/blog/adwclean...
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

4: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool to your desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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#3
November 26, 2013 at 16:03:34
Before you do anything in the way of restoring the system to as new - no matter how you set about it… Suggest you FIRST copy all your personal data, files, photos etc to optical media. Verify the copies are truly accessible too on the system as, and ideally one other. Then put them aside and keep safe. Later you can restore those files if need-be.

Also run something like MagicJellyBean and/or Belarc and do a full scan of the system as is. They will find "all" your software keys and allow you to save the results; and also print the results - which I strongly advise you to do… This just in-case you may need them anon…?

Also go to sophos.com and download their freebie (for home use) virus/malware scanner; update it once installed and then a "full"scan. More than likely it all finds most (if not all) of the pests and clear them out.

After-which see how things are as you may not need to rebuild/restore etc…

But if you still feel to go the rebuild routes after virus/malware scans, then consider the various recovery routines - some of which are suggested in posts above...

message edited by trvlr


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#4
November 26, 2013 at 17:51:15
✔ Best Answer
Understand that there is a big difference between a 'System Restore' and a 'Factory Restore'.

A System Restore is a snapshot of your system files and registry as certain points in the history of your computer. If you restore to one of these points, you will not effect your personal files or programs that have been installed a long time. They will however effect and require reinstalling of any recent updates and program installs. If the problem is fairly recent, doing a system restore followed by a scan with Malwarebytes and possibly some of the others mentioned can be a very good solution.

A Factory Restore which involves restoring the entire hard drive to an image that is stored on your recovery partition or a recovery disk set, does wipe all of the drive and all of your files and programs. This is a last resort if all else fails.

Try some of the above and let us know how it goes. I would try a Malwarebytes scan or a system restore to a date a week of more before you began noticing the issues followed by a scan with Malwarebytes. Post back detailed results for more recommendations.

You have to be a little bit crazy to keep you from going insane.


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