I Want IE11 off my Windows 7 computer!

January 15, 2015 at 09:45:41
Specs: Windows 7 Pro, Pentium 4cpu 2.40 GHz 2.39GHz 1.46GB RAM
Hello everybody,
I am having trouble with IE 11. It is acting unstable. It also does weird things on the forum I go to.
Been to MS to download 10 . . . after downloading it . . . it tells me that it can not be put on because I have a newer one already.
I am afraid of deleting the IE 11 because MANY years ago I did delete the MS browser and the computer wouldn't work anymore!

I sent MS the complaint but of course they never answer me about anything over the years.
I also have Mozilla for a back up.
I have run Malware Bytes and also MS Security Essentials and they have found nothing wrong.

See More: I Want IE11 off my Windows 7 computer!

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January 15, 2015 at 10:36:04
Just go to Control Panel, add/remove programs and remove it. That should roll you back to IE 10.

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January 15, 2015 at 11:56:31
There are a couple of things you could do before reverting back to an earlier IE.

Firstly try IE Reset - IE - Tools > Internet Options > Advanced > Reset button.

Also go here, download the file and Save it (rather than running it):
(blue download button near top)

Find the downloaded file and double click on it to run the Scan. If it finds anything copy/paste the log on here.

Always pop back and let us know the outcome - thanks

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January 16, 2015 at 15:49:31
Hi again Derek,
seems you are always coming to my rescue.
I did the reset some days ago and nada.
I downloaded the adware removal just now and everything is the same.
I went to some places to check out how my browser acts. Same ol', same ol'.

Over the past few days I have done several checks as I have said . . . with Malware Bytes and MS Essentials. Did the "Fix," from MS.
I think that IE11 is just wrong.
I'm afraid of deleting it as I use the computer every day.
As I explained up at the top, many years ago on one of my older computers I had deleted my IE and then was not able to go on line.

Grasshopper advised to delete 11 and it would go back to 10.
I'm afraid.
This is what came out of the Adware scan.

# AdwCleaner v4.107 - Report created 16/01/2015 at 15:40:55
# Updated 07/01/2015 by Xplode
# Database : 2015-01-13.2 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Emily - EMILY-PC
# Running from : C:\Users\Emily\Downloads\AdwCleaner (2).exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

Task Found : driverupdate startup

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17496

-\\ Mozilla Firefox v34.0.5 (x86 en-US)

-\\ Comodo Dragon v


AdwCleaner[R0].txt - [3614 octets] - [15/01/2015 12:17:59]
AdwCleaner[R1].txt - [6731 octets] - [15/01/2015 12:19:40]
AdwCleaner[R2].txt - [1333 octets] - [16/01/2015 14:51:29]
AdwCleaner[R3].txt - [860 octets] - [16/01/2015 15:40:55]
AdwCleaner[S0].txt - [4321 octets] - [15/01/2015 12:30:41]
AdwCleaner[S1].txt - [1408 octets] - [16/01/2015 14:57:39]

########## EOF - C:\AdwCleaner\AdwCleaner[R3].txt - [1039 octets] ##########

message edited by Phanay

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Related Solutions

January 16, 2015 at 16:35:08
ADW all nice and clean - just gave information. I see this has been run before.

"It is acting unstable. It also does weird things on the forum I go to"
I'm not sure where it is going to get us (if anywhere at all) but can you give an idea what sort of things go wrong please?

Also please confirm that Firefox is behaving itself?

Always pop back and let us know the outcome - thanks

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January 16, 2015 at 18:05:36
I brought up Firefox and it seems to have issues also.
Been trying to play the video of the homeless singer at the subway, "Danny Small," and it's weird. Also went to the forum.

With both browsers, when I click on any of the tools at top, the menu will not stay down. It closes right away. The only way I can use it is to keep the mouse button down as I slide it to where I would click on if it were running correctly.
So now as I slide to the place I want, I just let go of the mouse button.

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January 16, 2015 at 18:10:06
Lets run something a bit stronger than ADW.

Please Copy and Paste ALL instructions into a text file & print them. If a printer is not available, write them down. Tick or cross off each step as you do it.

Download ComboFix onto your Desktop & then run. If your default download location is not the Desktop, drag it out of it's location onto the Desktop. Copy & Paste the contents of the log in your next post please. ComboFix's log should be located at C:\COMBOFIX.TXT.
A guide and tutorial on using ComboFix
Manually restoring the Internet connection
There are circumstances ComboFix will hang, crash or stall at various stages due to malware interference, failure to disable other real-time protection tools or the presence of CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. Also, depending on how badly a system is infected, ComboFix may take longer to complete its routine than it normally does or fail to run properly. While that is not normal behavior, it is not unusual"
If you think it's frozen, look at the computer clock.
If it's running, Combofix is still working.
NOTE: Do not mouseclick combofix's window while it is running. That may cause it to stall.
NOTE: ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
**Please Note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
Allow ComboFix to download the Recovery Console.
Accept the End-User License Agreement.
The Recovery Console will be installed.
You will then get this next prompt that asks if you want to continue the malware scan, select yes.
If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.
Can't Install an Antivirus - Windows Security Center still detects previous AV
We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
* Close all open Windows including this one.
* Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found in this topic.
Once these two steps have been completed, double-click on the ComboFix icon found on your Desktop.
Please Note: Once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.

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