I shut off computer and everything went away next day

July 12, 2012 at 13:11:50
Specs: Windows 64
I can not get into my windows security or open most programs my desktop looks like it would if it were a new account starting out and if i go into the hard drive into programs 86 to user everything is thier but i cant open up my music player my documents or pictures from start menu it is white nothing thier help

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July 12, 2012 at 16:09:54
Try and boot to safe mode. See any users in safe mode?

Google is evil

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July 20, 2012 at 19:14:24
Hi bethine22,

I am Makarand P from the Dell Social Media and Communities team.

With regards to your issue, i feel the user profile on the computer is corrupted. I would suggest you to create another administrator account on the computer and log into that profile and check if you face the same problem.

Kindly revert for further clarifications.

Thanks and regards,
Dell Social Media Responder.

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