Solved I need to reinstall windows 7 how do I do it?

February 25, 2014 at 06:47:23
Specs: Windows 7
my laptop keeps craching and I believe it's coming from windows. something is causing this to happen and I can't figure out anything that might be causing it except for windows 7.

See More: I need to reinstall windows 7 how do I do it?

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✔ Best Answer
February 25, 2014 at 19:55:56
Take it step by step...
First back up as indicated above.

Install HWMonitor and post back all temperature reading at idle and after 10 minutes of heavy usage. Overheating is the most likely cause, especially on laptops that are not very new and may have a build up of dust in the ducts and around the fan. If a desktop, post the voltages shown also.

Restart in Safe Mode with Networking, Install, Update, and Run Malwarebytes. Remove all it finds. Also while you are in Safe Mode note if there is any crashing. Restart in normal mode. This will make sure you do not have an infection that slipped past your antivirus program.

Go to Computer, Right click on your C drive and choose Properties. Then select Disk Clean Up. It will take a bit of time. When the choices pop up, select all check boxes and OK. This will probably take even longer so be patient. This will make sure you do not have a build up of 'crap' (system choking crap).

Go to Control Panel>Programs and look down the list for programs that you did not install, never use, and have no use for. Google the programs if you are not sure if it is something you might need. Uninstall those programs you do not need. Restart the machine. This just cleans the machine of useless things. If in doubt about anything, as long as it does not return anything bad (Google) about the program, there is nothing wrong with leaving it for a while longer.

Start>Run and type: msconfig - Go to the Start Tab and uncheck all except Microsoft and your Antivirus Program, Apply and allow it to restart the machine. This will remove many programs from starting with Windows which can slow a machine to a crawl and in extreme cases, more serious problems.

Run Memtest86 from a bootable CD to test your memory for errors. No errors are acceptable.

Run Seatools from a bootable CD and run the short hard drive test to see if you have hard drive problems.

Post back all results - That's all, unless you find something that clearly was the issue, even if everything appears to be working well again.

You have to be a little bit crazy to keep you from going insane.



#1
February 25, 2014 at 07:28:02
Faulty memory, overheating, faulty video hardware, lose cables - the list goes on and nothing to do with Windows.

What have you done to eliminate these causes. It is very unlikely to be the fault of Windows.

Stuart


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#2
February 25, 2014 at 09:02:54
And at this stage of events.. Take the time and trouble to copy "all" your personal files (the "stuff" you wouldn't like to lose) off the hard drive to external media - typically DVD. Verify/check the copies can be accessed too on at least one other system if possible. Then keep them safeā€¦

Doing this ensures that if the system crashes completely, and you have to reset/rebuild it etc. your personal files are already secured elsewhere. Remember that a factory reset routine will erase all your personal files; so protect them now...

When you post back with more details (as per StuartS above) include make and model of your computer...

message edited by trvlr


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#3
February 25, 2014 at 12:47:45
If you still have your Windows 7 installation discs, you can reinstall Windows from there. You could also run startup repair from the disc, and see if that helps.

But definitely try swapping out the RAM and the Graphics Card before you do anything as drastic as wiping your hard drive. You will loose everything.

Otherwise, if your computer didn't come with an install disc, try contacting your manufacturer to see if they can provide one.


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#4
February 25, 2014 at 18:01:46
What exactly do you mean by 'crashing' (or craching). That's become a general term for 'my computer doesn't work right', which doesn't help isolate the problem.

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#5
February 25, 2014 at 19:55:56
✔ Best Answer
Take it step by step...
First back up as indicated above.

Install HWMonitor and post back all temperature reading at idle and after 10 minutes of heavy usage. Overheating is the most likely cause, especially on laptops that are not very new and may have a build up of dust in the ducts and around the fan. If a desktop, post the voltages shown also.

Restart in Safe Mode with Networking, Install, Update, and Run Malwarebytes. Remove all it finds. Also while you are in Safe Mode note if there is any crashing. Restart in normal mode. This will make sure you do not have an infection that slipped past your antivirus program.

Go to Computer, Right click on your C drive and choose Properties. Then select Disk Clean Up. It will take a bit of time. When the choices pop up, select all check boxes and OK. This will probably take even longer so be patient. This will make sure you do not have a build up of 'crap' (system choking crap).

Go to Control Panel>Programs and look down the list for programs that you did not install, never use, and have no use for. Google the programs if you are not sure if it is something you might need. Uninstall those programs you do not need. Restart the machine. This just cleans the machine of useless things. If in doubt about anything, as long as it does not return anything bad (Google) about the program, there is nothing wrong with leaving it for a while longer.

Start>Run and type: msconfig - Go to the Start Tab and uncheck all except Microsoft and your Antivirus Program, Apply and allow it to restart the machine. This will remove many programs from starting with Windows which can slow a machine to a crawl and in extreme cases, more serious problems.

Run Memtest86 from a bootable CD to test your memory for errors. No errors are acceptable.

Run Seatools from a bootable CD and run the short hard drive test to see if you have hard drive problems.

Post back all results - That's all, unless you find something that clearly was the issue, even if everything appears to be working well again.

You have to be a little bit crazy to keep you from going insane.


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