Solved I need to know how to unlock my password

August 28, 2013 at 06:59:07
Specs: Windows 7
When I attempt to logon with the password that I've used for over seven years, I get a message that my profile logon failed. Later I started up in safe mode to change my password, but it will not allow me to change it because it is protected. I know nothing else to try.

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#1
August 28, 2013 at 07:22:06
Hi Wardell,

Please refer to the link mentioned below:

http://bit.ly/9ojAvv

Thanks & Regards
Manshu S
#iworkfordell


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#2
September 1, 2013 at 11:52:18
It sounds like your account profile is corrupt and I am not sure Dellmanshus will solve the problem. It will reset the password but I suspect the profile will still be corrupt. Check out the solution by googling: "unable to login corrupt windows 7 profile"

What you find is a somewhat lengthy process whereby in the end you still end up creating a new profile and manually transferring all your old user stuff over to a newly created user and you can delete the old profile when finished. Depending on how well you have things backed up it can almost as quick to save to your data, reinstall windows 7, install the programs and move the data back. If it noted the corrupt profile and logged you in with a temporary profile that would be a bit easier to work with, but I gather you are just locked out and that adds to the problem.


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#3
September 1, 2013 at 11:58:49
✔ Best Answer
Try this for gaining access to the computer. Turn on the unit and tap F8 key a few times to bring up the Windows Recovery Option menu (black screen with bunch of menu items). Choose "safe mode with command prompt". It may ask you to log in to your account, which may again return a corruption error, but if it gets you to the command prompt screen. type the following: net user administrator /active:yes (then enter key)
if it replies "command completed successfully" then you can restart the computer and when windows loads you will see your original account plus the now unhidden administrator account. Assuming you did not put any password on this you should just be able to click on the admin account and it will load into Windows. You can then apply solution #1 from above findings. It may not let you log in safe mode tho either, worth a shot. To rehide the admin account go to a command prompt (type cmd in search box) and type: net user administrator /active:no

message edited by HopperRox


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Related Solutions

#4
September 1, 2013 at 12:08:01
I should read closer. Ok if you can log in to safe mode, get to the command prompt and try and bring up the administrators accounts, as above with net user command. Then log out and restart. this time you'll have the option to login to the admin account and have the authority to make changes. I do not think you will be able to resolve the old account, as I believe the profile is what is corrupted and why your password suddenly quit working.
Which puts us back to my original post. If the command does not complete and says you lack the privileges needed to do this..it's an icky repair and why I sometimes start over as long as I have all the stuff.

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#5
September 1, 2013 at 12:25:32
Once into the admin account you will be able to change the password. If it logs in with new password, sweet, but I suspect not.

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