I know I have a virus or maleware on a usb device

March 22, 2013 at 07:11:03
Specs: Windows 7
How do you remove a virus from a usb connected device I have tried several times to right click and scan with my antivirus program with no results.

See More: I know I have a virus or maleware on a usb device

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#1
March 22, 2013 at 07:26:29
I would say your best bet would be to format the device. If possible, do a low-level format.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
March 22, 2013 at 08:19:52
What kind of AV are you using that wont scan a USB drive?

AVG can be configured to scan a USB drive automatically as son as it is plugged in.

However, as Curt says, format the drive is the simplest solution.

Stuart


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#3
March 22, 2013 at 12:13:04
i have info on this device. if i format i will loose the info correct?

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Related Solutions

#4
March 22, 2013 at 12:47:22
i have info on this device. if i format i will loose the info correct?

That is correct.

Skip
Audares Juvo


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#5
March 22, 2013 at 13:32:56
thanks for the help

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#6
March 22, 2013 at 13:44:39
I would also be suspect of the computer that you recognized the issue on.

:: mike


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#7
March 22, 2013 at 20:43:53
If your antivirus program is not picking up the infection, or even just not removing it, install Malwarebytes onto your system, scan your system first with it to make sure that it is clean, then plug in the USB drive, right click on it again, and it will now also offer you the option to scan it with Malwarebytes. Malwarebytes is well known to be ableto pick up and remove many infections that have been able to slip by many antivirus programs.
No protection is 100% effective 100% of the time to tools like Malwarebytes is an important tool to have for periodic scans and for anytime you suspect you have picked something up as well as anytime you transfer files from computers you are not as sure as you are of your own.

You have to be a little bit crazy to keep you from going insane.


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#8
March 22, 2013 at 23:02:49
1) This youtube vid is a good one to try, if you dont want to reformat?
How to manually remove virus from usb drive:
http://www.youtube.com/watch?v=mPFb...
Note: Instructions are for WindowsXP and Windows7 so watch it carefully :)

Once finished update and run a full Malwarebytes free scan as Fingers suggests in Post#7. Please copy and paste the log here.

2) The other way is to create a Linux Live Disk and delete the virus directly from the flash. Windows viruses do not run, on a Linux OS.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


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#9
April 22, 2013 at 06:46:04
I do not understand some of the process on the videos that show how to remove the virus or maleware. some of the videos are fast and not clear as to what they are doing

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#10
April 22, 2013 at 13:46:02
Reread Reply #7 and try that.
OR:
Save specifically the files you need and then format the drive. When you insert the drive, Windows will ask you what you want it to do, just tell it you want to access files and folders. This way you should reduce the chance of something starting from the USB drive. Then rescan the entire computer with Malwarebytes and again with your antivirus program.
As long as you do not open any executables and do not copy over any executables (.exe), you should be reasonably safe, but rescanning is for your protection (just in case something was hidden).

You have to be a little bit crazy to keep you from going insane.


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