Solved I have Norton 360 installed which is running out in 2 days b

May 8, 2015 at 08:28:58
Specs: Windows 7
but I have purchased a new card with a product key from Currys

I says to go to Norton.com/setup but it doesn't work. Do I have to delete what I already have in my computer and reinput the new key


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#1
May 8, 2015 at 12:54:30
I trust you realise we are not a Norton website? Not sure what you mean by "doesn't work" - nothing happens at all - website not working - no box to put your product key in, etc.

You could try this:
http://community.norton.com/node/42...

You shouldn't need to uninstall their product.

Otherwise either ask Norton (Symantec), or Currys as you've paid them good money.

Always pop back and let us know the outcome - thanks


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#2
May 8, 2015 at 19:16:44
✔ Best Answer
You certainly don't want to be without your norton 360!!!

Do you know what version you bought? I think PCWorld/Curry's sells 360 gold:

http://uk.norton.com/now/en/GB_SITE...

The 360 multi device version sold, among others, by walmart can be downloaded here:

http://us.norton.com/walmart-n360md

message edited by DAVEINCAPS


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#3
May 9, 2015 at 01:54:58
If you already have the same product installed and you just want to add the new subscription to it then double click the Norton icon, either on your desktop or in the system tray (bottom right) and on the main Norton screen, where it says 'subscription status' near the bottom click the 'view my renewal options' link. This will take you to another page where you click on the 'I have a key or code to enter' and enter the new key from the packaging you purchased & that should be it.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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