I have JAVA installed but it wont work

September 11, 2014 at 20:41:20
Specs: Windows 7
I am trying to take a test online, and followed system requirements, but it continues to pop it saying that I either don't have JAVA or that I don't have it enabled. I do in fact have the latest version of JAVA and it is enabled... I am on a time crunch.... Please help!!!

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#1
September 11, 2014 at 21:42:32
just try a different browser like Chrome or Firefox...one at least will work for you

HELP in posting on Computing.net plus free progs and instructions


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#2
September 12, 2014 at 08:14:18
You probably already know this but to enable Java in all browsers you go to "Control Panel > Java > Security tab" and put a tick in the box at the top.

EDIT:
Can we take it that your Java version checks out here and is the latest?:
https://www.java.com/en/download/in...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
September 12, 2014 at 08:30:10
What web browser are you using, and is your OS 64 bit?

Since most web browsers are 32 bit, ensure that you are installing the 32 bit (otherwise described as x86) edition so that the plugin will work.


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#4
September 14, 2014 at 07:55:44
It took me disabling all security features, including pop ups I already did, to have the website i was using to take a test tell me my browser was ready, only to find out my time had expired and I could not take the test. JAVA should not be so difficult, having to disable features and change computer settings is BS! Your program should be as simple as install and use. I am an advanced computer user, I can only imagine someone who doesn't really know a whole lot about computers trying to install this. Definitely not pleased with your product. And, although the testing website says I am good I went to your Website to see if my JAVA was good and I got a gray square with a puzzle piece in the middle, more than I had got before, but apparently still not right. BS.

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#5
September 14, 2014 at 08:24:16
"Your program should be as simple as install and use"
"Definitely not pleased with your product"

Err.. hope you don't think Java is anything to do with us. We are just a free computer help site (volunteers) - no links with any commercial product whatsoever.

Always pop back and let us know the outcome - thanks

message edited by Derek


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