I have a product key but don't know where to enter it

February 27, 2015 at 13:48:29
Specs: Windows 7
Norton.com/setup does not show me where to enter the product key. please advise how to install the product key

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#1
February 27, 2015 at 14:02:53
Have you installed the Norton software already? You should be prompted to enter the key at some point in the installation. Should be a box on the screen at that point.

message edited by OtheHill


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#2
February 27, 2015 at 14:03:55
Best bet is to contact Norton. Let them know exactly what product you are trying to setup.

Always pop back and let us know the outcome - thanks


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#3
February 27, 2015 at 14:16:31
I want to activate my Norton product
https://support.norton.com/sp/en/au...

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Related Solutions

#4
February 27, 2015 at 15:47:18
Perhaps it's time Justin asked Norton for a consultancy fee considering the number of support queries we get and resolve here?

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#5
February 27, 2015 at 15:59:11
Is it because installing anything Norton is so complicated or because its users are, uhh, not too bright?

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#6
February 27, 2015 at 17:42:44
Re #5
I've pondered the same question myself. I've a feeling it might be a spin off from the mobile phone, iPads and the like. Folk are now expecting to do everything by just a touch of a finger on some app or other. On the forum generaliy, I sometimes think that folk are looking for the "Fix button" - you know, the one that cures all computer problems.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#7
February 27, 2015 at 17:51:40
The "fix button" is immediately to the right of the "any key" - but they're both carefully camouflaged, so as to appear invisible to all but the initiated...

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#8
February 27, 2015 at 18:07:00
Aw shucks - you've now given the game away. This could mean we'll all get our redundancy cheques.

Always pop back and let us know the outcome - thanks


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#9
February 27, 2015 at 21:24:40
They seem to be able to find the self destruct button though and that is hidden even better.

You have to be a little bit crazy to keep you from going insane.


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