I have a problem with my HP Compaq Presario!

Hewlett-packard Compaq presario cq61-420...
December 9, 2010 at 13:47:52
Specs: Windows 7
Ok..guys..when I turn on my notebook..the screen is stucked at Compaq logo. f10, f2, esc..it doesn't work. Any idea for this s***? thanks !

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December 9, 2010 at 14:34:12
Here is a few things to try:

1. Remove your optical (CD/DVD) drive. There should be a latch or similar at the back or side of the laptop to allow you to do so. You may even have to take of a locking screw. Then try and boot and see if that works. If it does there may be a problem with the drive.

2. Remove and re-insert your hard drive just in case you have a loose / intermittent connection caused by jarring etc then try rebooting.

3. If you have more than 1 memory card, then remove one and try rebooting, if that fails try swapping then try again.

Hope it helps.

When everything else fails, read the instructions.

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