I have a Gateway ZX6971 All In One Touch Screen computer. It only beeps when I start it up…One long and 2 shorter beeps. I have power to my dvd drive and can open and close it…what is the deal. Gateway said they could fix it quickly for $150. Please help
Here is what happens…
I turn on the power and hear the initial beep to start up….then approximately 2-3 seconds later it starts a long beep with 2 short afterwards. The screen NEVER lights up in any capacity and I can open/close the CD/DVD drive at will….initially if you listen when you first start it up you can start to hear it read the hard drive but immediately defaults to the beeping
If it’s still under warranty (which I guess it’s not) it’s probably best to let them fix it.
I’m not familiar with that model but it doesn’t seem to be a typical desktop that’s relatively easy to open up. The video must be on-board meaning a new motherboard would be the likely fix. Maybe that’s what Gateway expects and that’s why they could quote you a price.
Someone may post in having more experience with that model but from what I’m seeing, getting it fixed for $150 may be the best you can do.