I have a Gateway ZX6971 All In One Touch Screen computer. It only beeps when I start it up...One long and 2 shorter beeps. I have power to my dvd drive and can open and close it...what is the deal. Gateway said they could fix it quickly for $150. Please help message edited by Dabeaner
One long and two short indicates a problem with your video. Have you installed a video card or are you using on-board video? Have you changed any hardware recently? If you're using a video card, with the power cord removed, remove the card and reinsert it to make sure it's got a good connection.
Everything is factory and never been opened. Should I open it and remove/reinstall the video card? Thanks for the response....Gateway said they could get me fixed right up for $150.....hate them guys...
If it's still under warranty (which I guess it's not) it's probably best to let them fix it. I'm not familiar with that model but it doesn't seem to be a typical desktop that's relatively easy to open up. The video must be on-board meaning a new motherboard would be the likely fix. Maybe that's what Gateway expects and that's why they could quote you a price.
Someone may post in having more experience with that model but from what I'm seeing, getting it fixed for $150 may be the best you can do.
There is no video card, the graphics are built into the Core i3-2120 CPU.
Dabeaner, It isn't clear to me if you are getting video after you hear the beeps or not. Please clarify.
Here is what happens... I turn on the power and hear the initial beep to start up....then approximately 2-3 seconds later it starts a long beep with 2 short afterwards. The screen NEVER lights up in any capacity and I can open/close the CD/DVD drive at will....initially if you listen when you first start it up you can start to hear it read the hard drive but immediately defaults to the beeping
Did the computer work before and then one day started what you describe in #6? Did you mess around with any settings just prior to this happening?
The computer started running very slowly and some things would stop responding. I went to the msconfig to see if somehow something was running causing me issues..there were none so I canceled my way out. It ended up hanging up and had to unplug to get to respond. Couldn't hard boot or anything. Would not respond to any command. I even tried F8 to enter bios prior to start up but nothing. Thanks for the help
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