Solved I had viruses and I got Norton 360

June 4, 2013 at 22:41:03
Specs: Windows 7
ever since I get an "open with" pop-up on all the files I try to open including internet explorer and google chrome. help!

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#1
June 5, 2013 at 03:22:17
Re-install Windows or use the manufacturer's factory recovery method.

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#2
June 5, 2013 at 04:24:12
You could try a system restore to a time before the problem occurred.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#3
June 5, 2013 at 16:53:24
✔ Best Answer
As in #2 above, do a system restore to a date well before the issue began. THEN restart into Safe Mode, Install Malwarebytes, Update, and Run. Remove all it finds. THEN update your antivirus program and run that also. Remove all it finds. IF both found things, repeat both in the same order. Restart in normal mode.
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It is possible that with some root virus' you may end up needing to reinstall or do a factory restore, but it is premature to go to that extreme right from the beginning. If you do need to do either of these, make sure that you save all of your personal files to an external drive before you begin since all will be lost otherwise. If you do a reinstall due to a root infection, it is best to use the custom option and delete the entire partition and create a new one from scratch and format it to install it on (a factory restore will do this for you).

You have to be a little bit crazy to keep you from going insane.


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