I got a new hard drive now I have no LAN

May 6, 2013 at 20:12:26
Specs: Windows 7
I got a new hard drive and now my computer says I don't have LAN but I did on the other one. Do I have to reprogram my router or something?

See More: I got a new hard drive now I have no LAN

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#1
May 6, 2013 at 20:32:12
First of all, you should check the output of an ipconfig /all
To help us to help you, post the output back here.

Howto: Post output of ipconfig


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#2
May 6, 2013 at 21:06:12
Hi chowchow,

Most of the drivers get installed automatically with Windows 7.

If the driver is not installed, please insert the drivers disk you got with the system and install the drivers.

Also, let me know the system model so that I can help you in a better way.

Thanks & Regards
Manshu S
#iworkfordell


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#3
May 7, 2013 at 05:22:08
when I put in the cmd there is nowhere to click ok. Can you be a lot more specific as I do not know computers very well

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Related Solutions

#4
May 7, 2013 at 06:16:10
Re #3

Type cmd in search and select cmd.exe

In the black box type ipconfig /all then hit Enter key.

Always pop back and let us know the outcome - thanks


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#5
May 7, 2013 at 18:40:16
Found it, Thanks
Each section says yes except first section - Windows IP Configuration - IP Routing & WINS Proxy Enabled both say no. Is it supposed to say no?
The LAN Connection 2 & Ethernet say media state disconnected. Is that right?
Do you need more info to help me?
computer is HP Pavilion g6

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#6
May 7, 2013 at 19:09:16
You should have posted the output, see #1.

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#7
May 7, 2013 at 23:59:43
chowchow

paulsep also provided at step by step in post #1.

Howto: Post output of ipconfig


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#8
May 8, 2013 at 04:54:32
I'm sorry but I don't know what "output" means

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#9
May 8, 2013 at 05:12:53
Click on this link. Google anything you don't understand.
http://i.imgur.com/5zRWH5c.gif

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#10
May 8, 2013 at 07:11:32
You could use my copy/paste method as seen here:

http://www.computing.net/howtos/sho...

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#11
May 8, 2013 at 18:28:06
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953
erred)
Link-local IPv6 Address . . . . . : fe80::34c6:1fed:b72e:60b5%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{4190A9C4-34D6-4172-93F5-500CF29C2D72}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\admin>


DISREGARD THIS & CALL ME A DUMB BLOND
WILL RESEND
THANKS


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#12
May 8, 2013 at 18:30:16
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\admin>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HP-LT
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 68-A3-C4-3C-AA-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 78-E3-B5-4F-B4-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 68-A3-C4-3C-AA-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::20ac:7e48:6482:5446%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, May 07, 2013 8:09:57 PM
Lease Expires . . . . . . . . . . : Thursday, May 09, 2013 7:58:50 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 241738692
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-0C-AC-C3-68-A3-C4-3C-AA-C

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B24DFF29-F9B1-4FF1-BDD6-0A9090B670A2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{662BBF38-9B04-443B-891B-72A9761530EC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:34c6:1fed:b72e:60b5(Pre
erred)
Link-local IPv6 Address . . . . . : fe80::34c6:1fed:b72e:60b5%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{4190A9C4-34D6-4172-93F5-500CF29C2D72}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\admin>



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#13
May 8, 2013 at 20:42:14
Go to Device Manager. Are there any yellow '!' marks?

http://en.kioskea.net/faq/2826-devi...

http://www.techtalkz.com/windows-7/...


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#14
May 9, 2013 at 18:29:39
Found it, working on it but when I get to Device Manager I double click & it shows CyberLink WebCam Virtual Driver IDT HighDef Audio CODEC Intel Display Audio different from directions. Do I choose one of these?

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#15
May 10, 2013 at 05:41:47
Take a SS ( screenshot ) of your Device Manager please.

Use Snipping Tool to capture screen shots in windows 7
http://www.7tutorials.com/how-use-s...
http://www.windows7home.net/use-sni...

Upload them to a site of your choosing, or use this. I use Imgur.com
Image Uploader
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://zenden.ws/imageuploader_ru
How to use
http://i.imgur.com/mWxzNlv.gif
http://i.imgur.com/ODCCcPf.gif
http://i.imgur.com/zalhLtW.gif


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#16
May 14, 2013 at 04:42:21
Thanks for all the help but I still can't seem to get it. I'm going to have neighbor help me.

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#17
May 14, 2013 at 09:08:07
As #12 shows the ipconfig /all output, which looks quite well, I guess, you might deal with a DNS issue.

Open a command prompt (CMD) and type in:
tracert 192.53.103.108

You should read something like this:

 1       1 ms     <1ms     <1ms     192.168.1.1
 2     17 ms     20ms     21ms     your_isps_gateway [some ip address]
 3     30 ms     35ms     29ms     somename [ip address]
 4     43 ms     61ms     65ms     somename2 [ip address]
...
...
...
16    35 ms    39 ms    39 ms  ptbtime1.ptb.de [192.53.103.108]

If you don't see any name listed, but only ip addresses, the DNS server of your router is not working correctly. You can use your ISPs DNS-Servers ip address in the routers settings, or, just for a quick test, you configure the DNS settings of your wireless network card manually and give it the ip address of your ISPs DNS Server.
Then do another
tracert 192.53.103.108

Report back the result.


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