i dont know how to restore to factory settings

July 18, 2013 at 23:14:14
Specs: Windows 7
it is a compaq cq43-409au. i have tried every thing but nothing works. it says that i can only restore it to yesterday but i want to restore it to when i bout it 2 years ago

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#1
July 18, 2013 at 23:33:23
"it says that i can only restore it to yesterday"
What did you do to get that message?

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#2
July 19, 2013 at 02:52:55
Hi chrisymonster12,

Please refer to the link mentioned below which may help you:

http://h10025.www1.hp.com/ewfrf/wc/...

Thanks & Regards
Manshu S
#iworkfordell


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#3
July 19, 2013 at 05:42:38
Why do you want to do a factory reset? You will lose all your files & programs not to mention all Windows Updates since the day you bought the computer. If you have a problem, why not explain what it is? There may be a simpler way to fix it.

Otherwise, here's where to look: http://h10025.www1.hp.com/ewfrf/wc/...

And if you've never done so, make sure you create the Recovery Disc set.


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