I can not send mail

October 2, 2014 at 06:09:53
Specs: Windows Vista
I can not send mail out. I can receive mail but not respond to it or send out emails. Could you please help me figure this out.

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October 2, 2014 at 13:29:33
How you accessing (normally receiving and sending) emails?

Some anti-virus utilities can cause the situation you describe. Avast is one of them... If you have an option within your a-v to disallow/disable email monitoring... try doing that.

You may also need to recheck your email account setting - especially the outbound server entry. This applies of course to any email accounts you use via MS Office\Outlook or similar. It does not apply to email accounts accessed directly on line (web mail/pop3 accounts); only any account you access via MS Office\Outlook as above.

Is the email account an on-line pop3 account (e.g. Hotmail.com/Outlook.com/yahoo etc...); or is this an account provided by your isp?

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October 2, 2014 at 14:48:27
When you pop back let us know what Antivirus you are using together with your email provider requested earlier.

Always pop back and let us know the outcome - thanks

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