Solved I can not access internet options why

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October 22, 2014 at 09:13:55
Specs: Windows 7, 4.4
I can not open internet options on my computer I am trying to see why an error message says there is invalid access to memory location when trying to access the internet

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October 22, 2014 at 09:30:57
✔ Best Answer
Could be malware related. Have you tried both places?:

From IE > Tools > Internet Options


Control Panel > Internet Options

If neither work download and install this freebie (green icon top right):

If it finds anything when run please copy/paste the log on here as further action is likely to be necessary.

Better download this little freebie file too (blue download button at top):

Save the file and double click the saved file to run the Scan. There are options but it is usually safe to run the Clean. Please paste that log on here too, either before or after running the Clean.

One other possibility is this:
Often reported memory errors are due to RAM issues. If you are lucky just taking out the RAM sticks and cleaning the edge connectors with a pencil eraser will do the trick.

Please do not keep raising new posts about this. Stay on here and respond as required.

Always pop back and let us know the outcome - thanks

message edited by Derek

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