Solved http/1.1 bad request when accessing email

November 22, 2013 at 08:45:32
Specs: Windows 7
Hey guys

I'm hoping someone can shed a little light on a brain ache of a problem. My mum uses her laptop at home to access the internet and all is fine except for checking her AOL mail. It comes up with http/1.1 bad request. This is through Chrome & IE. I've reset the settings for both browsers, cleared history/cookies etc and also done a system restore. Same problem happens.

Now I thought I'd take the laptop to work and home to see what would happen. Work uses BT Broadband and I have Sky Broadband at home. Low and behold she can access her email. The first thing that pops into my head is that her ISP (Plusnet) is blocking AOL mail for whatever reason.

Has anyone come up against something like this before because it's driving me potty.

Cheers in advance for any help.


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November 23, 2013 at 21:09:24
✔ Best Answer
It's best to use AOL 9.7 instead of using IE or Chrome. I'll give you the place to burn your own AOL CD. You save it and than send to your DVD writer so as to have a copy for future use. When you open look for Setup. The install AOL CD will offer 2 choices.
To make a new account or install your old account. ( I can't remember the exact words)
Be sure and select your old account that your allready using.
It's best to go their using IE and download it.
Sign on to AOL - When asked enter your sign on name. Don't use the part
Enter old Password - OK
Go to Keyword and type Store Password - Enter Password - check mark box - Save.
Don't check mark the email box unless you want your email password protected.
Go to and click Read Mail - A popup will come up - Click yes to save mail offline
AOL email has been very good for me.
If you have problems, try calling them. They usually only help pay accounts.
1 800 827 6364
Even if you have to open a pay account it's easy to switch to a free account at any time by going to their top Toolbar - Help - Manage My Account.

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