Solved HP Wireless printer message reads offline and cannot print

May 22, 2012 at 01:33:17
Specs: Windows 7
Lap top is connected to HP wireless printer. When selecting item to print, message reads printer offline. Have re-installes software previously because of same error message - please help.

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#1
May 22, 2012 at 02:17:07
✔ Best Answer
Turn the printer off, then turn it on again.
Do same with your laptop.

If it still says "offline", check the printer itself. go through it's settings on it's control panel to make sure it is connected to the wireless router. You may have to re-enter the router's wireless security key on the printer's wireless settings.


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#2
May 22, 2012 at 02:42:14
I turned off the hub for the internet for about 30 seconds then switched the hub on again. The printer message then read ready and I was able to print.

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