Solved hp scanjet 5100C won't work with windows 7

January 13, 2012 at 22:20:16
Specs: Windows 7, 2gb
I just upgraded from XP professional to Windows 7 professional. My scanner is an HP 5100C which was working fine with XP but will not work with Windows 7. Are there drivers available for this HP product? Any help would be appreciated. Many thanks. JimT

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January 13, 2012 at 23:24:05
✔ Best Answer

Hp Scanjet 5100C
Operating System
» Windows 95, 98
» Windows ME
» Windows 2000
» Windows NT
» Windows XP
Not For Windows 7 And Vista

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January 14, 2012 at 00:09:56
Hi Chinmaya Hotta
Thanks for the reply. After browsing through all sorts of sites, blogs, etc, I have come to the conclusion that the 5100C just won't work with Windows 7, and as I suspected, I will have to buy a new scanner that will be compatible.
Thank you anyway for your time and effort.
Jim T
PS Same message with the correct spelling of your name. My apologies.

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January 14, 2012 at 08:28:59

Before you give up I suggest you try to install the scanner under a Windows compatibility mode.

See the link below.

If you have Windows 7 Professional or Ultimate you can also install a special version of WinXP that runs inside of Windows 7. The software is free from Microsoft.

Also, Vista and Windows 7 may have the drivers included so HP doesn't need to host them on their site.

Have you tried to connect the printer after Windows 7 is running using a USB cable?

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Related Solutions

January 14, 2012 at 22:11:48
Hi Othehill
Thank you for your reply and interest. My "computer man" said that I can't run an XP compatibility programme on Windows 7 - so I believed.him.
However, I will try out your suggestions later on and we will see what happens.
Thank you again.
Jim T (Queensland Aust.)

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January 14, 2012 at 22:13:07
Well, I'm glad I finally got that right.
Jim T

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January 15, 2012 at 05:43:44
What did you get right? Did you look at the Microsoft link in #4 above?

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January 15, 2012 at 17:36:22
Hi OtheHill
I "got right" the name on a previous answer.
Haven't tried your suggestions yet as I've been playing around with Windows XP virtual - trying to retrieve my Quark Xpress v5 files but to no avail.
Looks like I will have to resent all my charts etc again. No problem though, that was my job before retiring.
In any case, I will investigate the Microsoft site when I can. It's good to know that there may be a solution to my problem without going to the expense of buying a new scanner.
Thank you again and I will let you know when I get around to trying to resolve the problem. Kind regards
Jim T

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January 21, 2012 at 22:04:12
Hi OtheHill
Sorry about the delay. I have been trying all sorts of "tricks etc" but to no avail.
Loaded XP as per your suggestion but scanner won't work.
With the price of scanners these days here in Brisbane Qld I think I will just buy a new one and not fiddle around with the old one anymore.
Thanks for your help anyway.
Jim T (Qld Aust)

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January 22, 2012 at 08:03:27
If your scanner didn't bundle a bunch of usable software with it then you are probably right. I have a scanner that came with a software suite that would cost maybe $700 to buy current versions. Of course the versions that were bundled were at the end of service life at the time. That is why they were included. I can't justify buying those same programs for the little I sue them.

I just got lucky though, in a manner of speaking. My 9 year old color laser printer started acting up. The cost to repair it would be more than it is worth. So I ended up buying a Brother All in One machine from for $300 + tax with free shipping. The unit came with a lite version of Paperport 11. Paperport is one of the programs I have from the scanner mentioned above. This all in one is both a flatbed and sheet fed scanner, copier, printer, fax. Color laser with network or USB connections. Model is Brother MFC-9125CN. Came with 4 starter cartridges rated for 1000 pages and the drum. Everything necessary to print.

I am really impressed with this unit.

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January 23, 2012 at 00:01:17
Hi OtheHill
Thanks for the reply. When I bought the scanner, I paid $10 for it as it was being sold by the widow friend of ours who had no idea of the worth or wasn't interested in computers in general - she just wanted to get rid of it hence the $10 cost.

I am using a mono laser printer (HP) which I've had for 2-3 years and it is still working so will keep persevering with it. At the moment, I have no need for a colour printer but when I do, I will certainly look at the model you have mentioned.

As I said in an earlier reply to you, the cost of all-in-ones are dirt cheap so I will keep looking around.

Regards to you

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January 23, 2012 at 05:29:18
The cost to run most any inkjet printer is more expensive than most laser printers. The initial cost to buy laser may be more but in the long haul it will be cheaper.

If you have an extra WinXP license you are not using you could dual boot. That would allow the scanner to work when needed.

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January 23, 2012 at 18:38:37
Hi OtheHill
After all the trauma and fiddling around with XP for W7, I have come to the conclusion that it's not worth the effort. I'll give the scanner to the local Op Shop and perhaps someone still with XP can use it.

Thanks for all your input and friendship to me

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January 23, 2012 at 21:07:30
No problem

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January 7, 2013 at 15:59:28
I just spent 3 hours getting transferred from person to person at HP trying to find out why I could not install my ScanJeg 5100c to my new HP Pavillion computer. No one at HP could or would tell me that my scanner, which worked perfectly with my old HP computer, will NOT work with Windows 7!!! No one at the store where I worked told me either!! Is this a Microsoft problem or an HP problem? Regardless I have wasted an entire work afternoon, bought a computer that will not function with a scanner that I need and am now told that I must buy a new scanner.

I should have bought an Apple.

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January 7, 2013 at 17:12:46

The 5100c originally came out in 2001 and is over 12 years old!
Microsoft are not going to produce drivers for it, since it is no longer supported and HP are not going to since they no longer manufacture it.

You can blame HP for the long call at their support center though. It was simple enough to answer and they should have been able to do so within a couple of minutes

And as for Apple, there are no drivers listed on HP's site for OSX, and I don't think they would support such an old device (but I could be proven wrong).

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January 7, 2013 at 17:36:05
I should have bought an Apple that is pretty amusing. I had an Apple laptop and will Never BUY AN APPLE pc again. I can only mount so many things and then I'm at my was grueling to say the least. Windows OS still has the most drivers and is much more user friendly.

I'm also surprised you couldn't use the older scanner in Administrator mode and then using compatibility. I am still running win 98 and XP apps on my windows 7....hmmmm....

Some HELP in posting on plus free progs and instructions 7 Golds

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