HP laptop screen is black and cursor showing only

June 1, 2012 at 12:28:34
Specs: Windows 7
when i start the laptop it asks to start in safe mode,,............. then it runs a whole lot of stuff which says loaded......... the computer stays on as long as the charger is on. when i unplug it switches off on its own. i do have al the disks that came with the laptop for recovery purposes

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#1
June 1, 2012 at 13:14:40
What is the model number of your HP? If it is newer then tap the F11 key when you see the HP logo when you first turn on your computer to get to the restore partition.

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