HP laptop freezes eveytime i go onto internet

Hewlett-packard Compaq presario cq61-420...
February 13, 2010 at 02:03:18
Specs: Windows 7
My laptop freezes eveytime i go on to the
internet and the cursor doesnt move and ctrl
alt dlt doesnt work and i have to restart my
laptop by the button, can you advise me on
any problems that may be occuring. i have
recently installed avg 9 and my scans tell me
theres nothing wrong

many thanks


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#1
February 13, 2010 at 09:47:32
Since it seems to have started after you installed AVG, there might be something running -- in the background -- on the machine that might not be compatible with AVG.

Check into that.

Windows 7 News!


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#2
February 13, 2010 at 13:45:28
Most likely Norton or McAfee were not uninstalled properly.

Also windows freezing could be many things, Bad Ram, Faulty HD to list a few or the laptop could be overheating

You never said which browser is causing the problem?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
February 14, 2010 at 07:43:27
it was browsing any thing, it would just freeze. i have ran the hp
invent check and everything passed but since i done that my pc
seems to be working properly again.

thank you for your ideas


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Related Solutions

#4
February 15, 2010 at 14:56:20
If it happens again and you are using Internet Explorer, try cleaning out history, cookies, etc. and also downloading a copy of Mozilla Firefox to see if that works better

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