hp laptop black screen withbuild7601.how do i remove it

July 16, 2013 at 03:26:18
Specs: Windows 64
please help - slow start. tried different ways to clean up pc but still struggling have black screen with message copy of windows not genuine with message buil7601 tried to sort it my self but not computer savvy.

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#1
July 16, 2013 at 04:00:21
You need to activate the version of Windows you have installed, with the Product number which will be attached to your comp or on the manual.

Let us know if you can find it & if you are still using the original version of Windows that came with the comp.


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#2
July 16, 2013 at 05:31:38
done that! tells me that the certificate has expired and keeps asking me to purchase new key. Tried to google am unable to solve problem tells me that it is a I maybe a ictim of counterfeit software. The software came with the laptop from a reputable store


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#3
July 16, 2013 at 08:12:09
Certificates don't expire. Either your copy of Windows is counterfit or your system is infected with the "Windows Not Genuine Virus". If you can boot into safe mode, try running a full (not quick) virus/malware scan. If you can't enter safe mode, you can try using a rescue disc. The last alternative is to completely wipe the HDD & reinstall Windows from scratch.

http://www.geekomad.com/2013/03/3-b...

Or look here: http://lmgtfy.com/?q=windows+7+buil...


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Related Solutions

#4
July 16, 2013 at 13:17:10
What version of Windows are you talking about and what is the full model of your laptop?

See the two links below for help.

http://answers.microsoft.com/en-us/...

http://www.microsoft.com/Licensing/...


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#5
July 16, 2013 at 14:51:03
Make sure this setting is right.

Control Panel > Administrative Tools > Services

Software Protection service is set to > Automatic (Delayed Start)


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