hp game console crashes computer with win7pro

February 9, 2011 at 17:55:07
Specs: Windows 7
i installed windows 7 professional on a friends computer and now when she tries to run the hp game console it crashes the computer. ive tried running it in compatibility mode for vista (which is what she originally had) as well as xp sp2. i have also tried running the installer the same way and the same problem occurs... the computer is a hp touch smart. and the console did originally work when she had vista...

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#1
February 9, 2011 at 21:25:53
Update drivers. Look to HP site for appropriate drivers.

You have to be a little bit crazy to keep you from going insane.


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#2
February 10, 2011 at 15:30:09
what drivers specifically?. i tried running the installer in compatibility mode with just vista as well as run in administrative mode and it worked but after install it crashed again and the program its self still crashes...

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#3
February 10, 2011 at 19:40:25
Sorry I thought that 'Game Console' as a piece of hardware. Apparently there are quite a few who are having a similar problem (see Google search below). You may want to check with HP support and see if they resolved the issue or are planning an updated version you can download.
http://www.google.com/search?q=hp+g...
I am having trouble getting the HP site to allow me to type into their search box, if you have a similar problem, then try tomorrow.

You have to be a little bit crazy to keep you from going insane.


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