HP CQ 62 powers on, 10 secs later shutdowns

Hewlett-packard Compaq presario cq62-220...
October 17, 2010 at 12:39:58
Specs: Windows 7 home prem
Just bought the laptop 1 week ago; battery charged (fully) will power up laptop stays on for about 10-15 seconds and then shuts off. Connect the power cord and power on; the same issue happens.

Pulled battery away from laptop and re attached and tried the power up; same thing happens the laptop will shut down after 10-15 seconds.


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#1
October 17, 2010 at 15:25:14
If you just purchased this laptop (assuming it is new), you have a warranty. Return it to where you purchased it. That type of problem in a very new system is not a good sign, probably a weak component that passed initial testing but failed soon after you began using it regularly. If at all possible, get them to REPLACE IT with a NEW one. You purchased new, you should get new (not to repair that one and definitely not a refurbished one [a repair of someone else's defective return])

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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