HP brand computer goes on restarting

Asustek computer inc. / CELERON
September 12, 2013 at 04:46:03
Specs: Windows 7, Intel Celeron 331
Hello, please help me, I have HP computer with Intel processor, and windows 7 on it.
After restarting the computer, it goes on restarting and dont arrive in windows 7, but when I power off computer from power button and power on again, it starts normally and appear windows. plase help me what can i do ????

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#1
September 13, 2013 at 04:06:12
I had that problem on a custom-built computer. Every time I needed to restart, I had to remember to shutdown instead because restart never worked from day one.

Anyway, I just put up with it for a while, but then I needed to update the BIOS for some reason I can't remember, and voila! that fixed the restart problem too!

You will have to check the HP Support website to see if there is a BIOS update for your model. If there is one, read the instructions carefully (they may be on the download page or included with update) because updating the BIOS is a potentially risky process if you do it wrong.

message edited by phil22


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