how to update grapic card without getting virus?

May 13, 2018 at 07:31:12
Specs: Windows 7
So,my computer juz came back from repair and seems like my graphic card has changed..it changed to ‘Standard VGA Graphics Adapter’, and not available DirectX at all, so i cant play so much games that i download..
I looked up youtube that shows how to update graphic card but i scare to have virus again.Is there anyway can i download and confirm not have any virus??

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#1
May 13, 2018 at 07:54:20
It sounds like they reinstalled Windows.

The computer manufacturers website should list drivers for your specific model computer. Don't use a generic driver site, make sure it is the manufacturers.

You are running something for an anti-virus aren't you? Most likely you got the virus from your game downloads.

message edited by DanJ


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#2
May 13, 2018 at 08:04:47
Where to check the list? Do you have some recommend website for download them?

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#3
May 13, 2018 at 09:04:21
What brand computer is it? Do you have a model number?

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#4
May 13, 2018 at 09:16:24
I checked in DirectX Diagnostic Tool,
System Manufacturer - ASUS
System Model - All Series

what does it mean all series?i don't really get it...


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#5
May 13, 2018 at 11:48:19
Who built the computer? Was it custom for you or is it a name brand?

Asus makes computers. You should find a model number somewhere on it.

You need the drivers for that specific video card.

What version of Windows do you have?

message edited by DanJ


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#6
May 13, 2018 at 12:20:33
and... whenever you install something downloaded off the web... use the custom/manual mode - NOT the default/proffered automatic option.

Watch for and uncheck any pre-checkedboxes - other than the one for the item you actually want installed. That way you avoid all manner of additions, installations, changes pests, etc. that are increasing bundled within assorted downloads...

This applies even to cleaner/pest/malware removal apps too!

Fair to say most manufacturer downloads of drivers etc. are pretty clean in that regard; but still pays to check...


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#7
May 13, 2018 at 12:44:05
I would take it back because if they didn't install something as basic as the graphics drivers, who knows what else they "forgot" to install?

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#8
May 13, 2018 at 13:07:39
I'm wondering if you properly understand what DanJ is suggesting. You find the makers name of the computer then go to their website and look for drivers for your particular model number.

Always pop back and let us know the outcome - thanks


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#9
May 13, 2018 at 13:27:50
Have to echo riider here re' returning it to the "menders"; as clearly they ought to have re-installed any and al drivers required - but apparently have failed to so?

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#10
May 13, 2018 at 15:27:38
"how to update grapic card"
"System Manufacturer - ASUS"
Use the CD that came with the Computer.

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#11
May 14, 2018 at 02:21:55
I'm not the one who build this computer, they build it for me, i buy from that shop.

B85M-G << this is the model i have.. if this is the answer for your question?

And it's window7.

I searched for asus website and found my model.
https://www.asus.com/my/Motherboard...

Is it the first one i should download?


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#12
May 14, 2018 at 02:25:29
Ohh and everytime i open my computer shows American Megatrends and have to go in BIOS to set the date and time, and its everyday. If i shut my pc, the next time i open it, the date and time auto reset.

And what is this mean btw? i don't really get this either.


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#13
May 14, 2018 at 04:21:18
Are you sure you got the same PC back from the "Repair" shop??
They didn't show you the good working of the PC before you received it as "Fixed"??

Check if the battery on the motherboard is still there (coin size battery).
And if NO jumper "Clear RTC RAM" is in the normal position.

See chapter 1.6 in the manual
Headers and Jumpers
1.
Clear RTC RAM (2-pin CLRTC)

message edited by sluc


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#14
May 14, 2018 at 05:16:26
The battery's fine, i checked it, battery changed twice.

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#15
May 14, 2018 at 07:03:59
Clutching at straws but presumably the battery is the right way up.

I agree with others, take it back and tell them it isn't right.

Always pop back and let us know the outcome - thanks


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#16
May 14, 2018 at 09:48:30
BTW = By The Way

Here's your motherboard specs: https://www.asus.com/us/Motherboard...
And here's the download section: https://www.asus.com/us/Motherboard... You'll have to select the proper OS. You didn't say if you have Win7 32-bit or 64-bit. Always install the Chipset driver 1st.
Are you using the onboard graphics or is a video card installed? If you have a card, you'll have to determine the make/model & then download the appropriate drivers for it.

As for the date/time resetting, that's generally due to a bad CMOS battery. You said you changed it; did you check it with a voltmeter before installing it? It should be 3V.


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