How to retrieve GENUINE Windows 7 on my PC?

Acer / Aspire 5738-6969
June 26, 2016 at 15:13:02
Specs: Windows 7, SP1, 4 GB
I purchased Acer, Aspire-5738 in January of 2010 and activated the Product Key at the time of product registration back then.

Since then, I have retrieved a couple of times all the programs and features to Factory Defaults a couple of times from a partition on the HDD.

Since April of this year a pop-up saying the copy of Windows on your computer is not GENUINE!!! This makes me UNABLE to download and install Windows and other updates on above laptop.

PLEASE DO HELP/GUIDE me to resolve this issue.




See More: How to retrieve GENUINE Windows 7 on my PC?

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#1
June 26, 2016 at 15:23:21
As the copy of Windows is an OEM one you will have to contact Acer support about this.

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#2
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#3
June 26, 2016 at 17:48:55
When you look in COMPUTER > PROPERTIES does it display the same in the "Windows activation" section?

Have you tried to register again?

Have the product key at hand and:
Try to re-arm the Windows: http://www.thewindowsclub.com/legal... (this should give you 30 days to activate windows)

Activate windows: https://support.microsoft.com/en-us...


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Related Solutions

#4
June 27, 2016 at 13:44:44
I seem to recall that M$ allow a limited number of auto authorisations/activations with a given key, before you have to go through the process with M$ again - usually on the phone (free call as I recall)?

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#5
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#6
July 12, 2016 at 15:38:22
I can't afford Acers' deal?

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#7
July 12, 2016 at 15:41:06
Ran all AV, Malware and other links provided by riider on 6/26/16. No resolution to my problem.

Thanks.

message edited by Hindamar


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#8
July 12, 2016 at 16:13:25
RE: sluc's posting of 6/26/16.

1. There is no Windows Activation section in Properties dialog box!

2. How can I register FREE on Microsoft website?

3. On the Windows Club website after typing slmgr -rearm then enter in cmd window, got 'Windows Script Host' pop-up that says On computer running MS Windows non-core edition run slui.exe 0x2a 0x80070426.

I don't know what is non-core edition. As already mentioned in my question on 6/26/16 that Win 7 came with my new laptop. Also, where and how to run error mentioned in 3.



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#9
July 12, 2016 at 16:17:52
RE: Trvlrs' of 6/27/16

After contacting MS Support on phone, I was told to pay either $99.00 for just one incident or $149.00 for 1 year.


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#10
July 12, 2016 at 16:42:22
That's a new one... I've phoned a couple of times to re-activate an OEM XP Pro (which had been done a couple or so times on-line previously) and it was free to do so.

Do you have the original installation key that came with the Acer? Usually it's on the base of a laptop, occasionally inside the battery compartment. If the Acer arrived (new) with Win-7 preloaded etc. then likely it's an OEM key. That key ought to be valid regardless of the number of times you might wish to re-activate...

My memory is that activation service is not done using the actual Support phone number; rather there is a specific number for activatioqn?

message edited by trvlr


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#11
July 12, 2016 at 16:46:18
See if the info at the link below is any help:

http://www.sevenforums.com/tutorial...

It covers most situations...


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#12
July 25, 2016 at 13:55:15
I know this post is a few weeks old but was wondering if the OP has seen this? Could be very important.

http://www.acer.com/ac/en/GB/conten...


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#13
August 25, 2016 at 14:03:18
RE:trvlr July 12, 2016 at 16:42:22
Original Installation Key aka Product Key is at Aspire's bottom. I did activated it and registered my Aspire 5738 in Jan. 2010.

UR right "sevenforums" is very useful website for Win7 tutorials. I'll try that link and hope its' tutorial resolves the issue!

HA

message edited by Hindamar


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#14
August 25, 2016 at 14:16:40
RE: ChristopherTGarrett, July 25, 2016 at 13:55:.....

I know this post is a few weeks old but was wondering if the OP has seen this? Could be very important.

Please elaborate OP! What does it mean/stand for? It'll help me to act on UR link.


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#15
August 25, 2016 at 14:17:01
Certainly when I have re-installed an OEM XP-Pro, and even a win-7 (OEM) if I had to re-activate (either) it was a simple affair. I think I've done XP online and over the phone; and equally win-7 over the phone; all for free.

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#16
September 3, 2016 at 14:35:41
Attn: trvlr This is reference to UR replies on: 1) #10 on July 12, 2016 at 16:42:22,

Please Try UR Best to recall approximate Month and Year about reactivating UR OEM xp Pro either by phone or online FREE.

2) #15 on August 25, 2016 at 14:17:01. Also, please Do the Same for Win 7. Last but not the least, IT'LL HELP ME A LOT!!!

Thanks-A-Million!


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#17
September 3, 2016 at 14:43:30
Attn: ijack June 26, 2016 at 15:23:21

Please see #5 above. Hindamar July 12, 2016 at 15:38:22. I can't afford Acers' deal!

Thanks.

message edited by Hindamar


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#18
September 3, 2016 at 17:12:53
What did you install or do in April that messed up your system. You are complaining about license and services related to license not working!
Your system is 5-6 years old? Have you run some hardware checks lately? Harddisk, memory etc..??

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#19
September 26, 2016 at 09:35:59
#12
ChristopherTGarrett July 25, 2016 at 13:55:15

I know this post is a few weeks old but was wondering if the OP has seen this? Could be very important.

http://www.acer.com/ac/en/GB/conten...

Please elaborate OP! What does it mean/stand for? It'll help me to act on UR link.

message edited by Hindamar


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