how to resolve issue of laptop battery not charging

June 14, 2014 at 03:45:56
Specs: Windows 7
dell battery not charging when plugged in and computer cuts off immediately if power cord is removed

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#1
June 14, 2014 at 04:09:06
Sounds to me like the battery has died. Get the battery tested.

Please let us know if you found someone's advice to be helpful.


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#2
June 14, 2014 at 07:42:44
How old is the laptop - and if the battery is the original then that also tells us the age of the battery?

What model is the laptop?

Does the laptop work on mains only (with or without the battery installed)?


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