How to Reboot Sony Vaio 10.1 NetBook ( PCG-21313l )

September 16, 2015 at 11:27:29
Specs: Windows 7
Hi Sony I just bought a Sony Vaio 10.1" NetBook ( PCG-21313l ) off ebay. I just turn it on an it is asking me for a password. The person i bought it off said to reboot it how do i do that

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September 16, 2015 at 11:38:09
mmm suspicious...? An eBay purchase and no password given to allow access?

Is it asking for a windows login password?

Have you tried leaving it blank; using Administrator or administrator?

What is the "user name" it's showing and which asks for a password?

Or is it asking just for a password - no user name showing? If this then likely it;'s a locked harddrive and there's no way in...

I'd be much inclined to return it via eBay guarantee scheme and ask for your money back. If the vendor can't or won't enable then again I'm inclined to be very suspicious.

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September 16, 2015 at 13:52:04
Yeah, return it. If it has a hard disk or BIOS password it can be near impossible to overcome. It should not be sold like that.

Just for info, reboot just means turn off then on again, so I suspect they mean factory restore. If it's a hard disk or BIOS password that won't help either.

Always pop back and let us know the outcome - thanks

message edited by Derek

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September 16, 2015 at 13:59:58
His son just send me the password . Thank u everyone

message edited by NicoleGraham

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Related Solutions

September 16, 2015 at 14:09:26
Good to hear... Now double check that "you" have the ability to login as Administrator. If/when you can you can then create a "User" account for yourself (for general use); and also an "Administrator" level account (for controlling the system and making changes). Check they both work OK. Then delete the previous user's account?

Again - ensure "you" can create an Admin level account for yourself. and that it does work. Do NOT delete the account which currently allows you to login - until you are "absolutely sure" you can login as above using "your two new accounts".

Then make a recovery set of disks for the laptop; and keep the safe... They "may" be useful one day?

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September 16, 2015 at 14:16:32
We tend to be a little cautious here over passwords; as often pholks arrive with assorted tales re' how they acquired the computer in question. Not always easy to know who is genuine and who is actually playing with a stolen computer (knowingly or otherwise).

Good to know this post was a genuine situation; and that the vendor came through for you.

As Derek remarked, a hard drive password (or a bios password) is pretty well impossible to remove; especially the former. A hard drive password (when not known) usually means the computer is write off; unless one installs a new hard drive and operating system etc.

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September 16, 2015 at 14:35:39
The neatest fix of all - thanks for the update.

Always pop back and let us know the outcome - thanks

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