how to reboot a laptop

May 25, 2013 at 15:06:52
Specs: Windows 7
my computer will not turn on it will only open to the safe mode and the the welcome page and then just a black screen i have had no problems ever with this laptop then it turned off after being dead and it has never turned on again

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#1
May 25, 2013 at 15:18:36
Try running Factory Recovery. Since you haven't posted make/model, I can't give specific details on how to do that, but look in your laptop's user guide or go their support area on their website.

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#2
May 25, 2013 at 16:57:34
Just for info "reboot" simply means powering off then on again (see Google). You presumably mean factory restore.

If you can get into Safe Mode then you could try System Restore from there instead (to a date before the problem came along). That will preserve your own files.

Always pop back and let us know the outcome - thanks


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