How to get unstuck at please wait a moment?

September 25, 2014 at 10:12:34
Specs: Windows 7
I have a gateway nv52l tried to do a factory restore no disc just from the laptop, It when to it and is saying please wait a moment, I tried the clicking f8, then to safe mode It still comes back to recovery please wait a moment. It is a windows 7. I called the company said it must be corrupted. I can not afford windows 8 install as they wanted me to purchase. Any thing else I can do?

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September 25, 2014 at 11:09:03
You might get it "out of the loop" like this:
Disconnect computer from domestic power and remove battery if it is a laptop. Hold power off/on button down for about 20 secs. If you are lucky when you put it back together you might be back to where you started - worth a quick try. That would still leave the factory restore to sort out of-course.

Always pop back and let us know the outcome - thanks

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September 25, 2014 at 14:44:39
Are you sure you want to perform a factory restore?

A factory restore will wipe all your data and return your PC to a shop bought state.

Did you try using ALT + F10 during startup?

Restart the computer and hold the ALT key and tap the F10 key as you would to get into advanced startup options using F8.

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September 25, 2014 at 20:45:22
Depending on what is/was wrong, you can use a Windows 7 Repair Disk to initiate a System Restore from outside of the operating system. This would use your stored restore points on your hard drive but you would be booting to the repair disk instead of the unresponsive system. If it works, you may have to scan with Malwarebytes or find the reason for the original problem to make sure that it does not repeat the issue later. If you did not make the repair disk when the machine was new, you can make one from another working Windows 7 machine as long as both are 32bit or both are 64bit (back up section).
If this does not work, you may want to test your RAM with a bootable CD with Memtest86 on it to make sure that the issue is not or was not caused by a bad memory stick.
You also may want to test your hard drive with the drive mfg's test software via a bootable CD as well to make sure that the hard drive is not the problem. Run the short test.
Report results.

You have to be a little bit crazy to keep you from going insane.

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