Solved how to fix boot stuck at samsung logo on win7 home premium

July 12, 2016 at 13:26:16
Specs: homr premium, 6Gb ram
I have a Samsung NP300E4A-S0SEA with 1Tb internal Seagate HDD. All of a sudden, it stucked up at Samsung logo with F2 and F4 options. Could no longer boot to its OS Windows 7. Now, trying to press F4 hoping for a recovery but it'll just say "please wait..." then for at least how many seconds, screen will just turn black with blinking cursor on the upperleftmost part of the screen (not blinking in a few seconds after). Again, trying to do another way by pressing F2. Yes, I could enter setup, hdd is detected, cdrom is detected. Defaults have been loaded, boot priority set to cdrom 1st then hdd 2nd, saved and reboot...inserting windows installation disc or any other disc such as the windows recovery disc that comes from the laptop pack when i first bought it. But it seems nothing has worked even almost all cd's related to windows installation...all autorun.

Sorry, not really an expert on troubleshooting procedures. But since childhood, this is my first time to experience the problem. Now, writing and telling you this problem and asking you all to please help solve if you have any solutions. I have important files on the hdd which I haven't back it up. By the way, I even bought an enclosure hoping to recover the important files inside the hddisk but of no avail. Does not detect the hdd...it only detects the enclosure.

Thank you and hope to hear from you.


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✔ Best Answer
July 12, 2016 at 21:05:17
Download Seatools:

http://www.seagate.com/support/down...

(The dos version as the windows version requires windows to be running on the drive being tested). It's an .iso file you can burn to a cd and then boot from it. There's a .pdf guide on that page too you can download if you need help.



#1
July 12, 2016 at 13:49:10
Probably far too simple but this has occasionally worked:
Turn off, remove power plug, remove main laptop battery. Before putting it back together discharge the motherboard components by holding the Power Off/On button for at least 20 seconds.

If not tap F8 continuously during startup and see if you can get to the startup menu. If so select Safe Mode and we can take it from there. There might also be a way forward from the menu itself if need be.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
July 12, 2016 at 16:54:01
How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://i.imgur.com/DdozUxq.gif
Lazesoft Recovery Suite Home Edition video tutorial
https://vimeo.com/106789683
Tutorials
http://www.lazesoft.com/guide.html


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#3
July 12, 2016 at 20:03:39
IF above does not work.
IF hard drive does not show in external enclosure.
Try plugging the hard drive in as a secondary drive on a desktop machine.
IF it does not show in Computer, look in Disk Manager.
IF it does not show up in any way, the drive is probably dead.
BUT, if anything does show up, let us know exactly and there might be a way still to save things, at least some of your files.

You have to be a little bit crazy to keep you from going insane.


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#4
July 12, 2016 at 21:05:17
✔ Best Answer
Download Seatools:

http://www.seagate.com/support/down...

(The dos version as the windows version requires windows to be running on the drive being tested). It's an .iso file you can burn to a cd and then boot from it. There's a .pdf guide on that page too you can download if you need help.


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