How do I remove a Spotlight virus on my USB

January 30, 2015 at 21:26:02
Specs: Windows 7
I detected that I have a Spotlight virus on my usb and it subsequently infected my computer. I have avg antivirus software installed in my computer and continued scanning definitely did not help because now I cannot access any of the files that are in my usb. I get on getting a message that says "the file is empty". How do I remove this virus so I can get access to my files again. Somebody please help !!!

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#1
January 30, 2015 at 23:40:45
AVG antivirus is probably the poorest av in existence, no wonder you're infected.

The safest thing to do is forget about the files on the pen drive and just throw it away.
Then remove AVG and get yourself something better (comodo or avast are free but much better than avg).

When you've installed a better AV, do a full system scan with it.


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#2
January 31, 2015 at 05:25:04
sUBs (creator of ComboFix) has a tool called Flash_Disinfector.exe that is very effective in removal of malware from USB drives. It has been a long while since I have seen it used so I can't verify its compatibility with Windows 7.

Bleepingcomputer.com was the trusted download source for this software so it would pay to check there for compatibility.

Keep in mind that USB devices that have been sterilised can become re-infected from restore points on a host computer. Any malware removal should also involve the purging of restore points, at the tail end of the disinfection process of course.

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#3
January 31, 2015 at 05:32:02
Not keeping it is probably your best bet. Note that just plugging in the flash drive can reinfect your computer. If you change your antivirus program first, scan your computer, then plug in your flash drive but do not open any file or folder (close the pop up window that asks you what you want to do with the drive). Go to Computer and right click on the flash drive and see if the menu offers the option of scanning it with your new antivirus program, if it does, choose that option. If it does not, open the antivirus program and start a scan but make sure that it includes the flash drive. Then download, install, update, and run Malwarebytes free version make sure that the flash drive is included in the scan (during the install, uncheck the free trial or you will not get the free version). Malwarebytes should also be added to the right click options for files and folders but scanning the entire computer at this time would be preferable. Remove all it finds and delete items in quarantine. Copy and paste the both logs here for review. Depending on what is found, others may recommend other things to verify it is clean so do not try opening any folders yet.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
January 31, 2015 at 06:11:29
Try BitDefender Free Edition: http://www.bitdefender.com/solution...

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#5
February 23, 2015 at 06:22:29
I do not agree, AVG is great, all major independent laboratories give it the highest rates.
I use AVG and have no issues. It also helps against adware like http://malwareprotectioncenter.com/...

For now I thing you try to remove it with the help of malwarebytes or adwcleaner, noth are free.

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