Solved How do I reinstall a printer installed with Windows Update?

September 8, 2012 at 14:46:36
Specs: Windows 7, P4 3G/512 DDR
I just went from XP to a new Dell Windows 7. I have a multi-function printer that used CD drivers on XP, but with Windows 7, I had to install the printer with Windows Update and a scan utility from the manufacturer's web site. All of a sudden after a month, I can't scan, so I want to uninstall/reinstall the printer. How do I do this when it was installed with Windows Update? I see a list of drivers in the DriverStore/FileRepository folder. Do I delete those so Windows Update can reinstall them, or were they already there when I bought the computer?

See More: How do I reinstall a printer installed with Windows Update?

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✔ Best Answer
September 9, 2012 at 05:34:56
Let Windows 7 manage the defrag.
Uninstalling the printer and reinstalling it will just reinstall the Print driver but this (unlike the original software) have anything to do with the scanning software. You need to uninstall and reinstall the scanning software you originally installed to make it work with Windows 7.
***You may be better off doing a System Restore to before you installed the defrag software since this will roll back all system files, registry, and drivers to the way they were at the time before you messed them up trying something new. This is probably the best solution for you.
Know that Windows 7 does not need any help with keeping your system defragged the way older Windows OS's have in the past. In fact, you do not even need to manually defrag at all since it is continuous.

You have to be a little bit crazy to keep you from going insane.



#1
September 8, 2012 at 15:22:58
Don't delete anything in the DriverStore/FileRepository folder.
Windows Update will offer you the printer driver just as before if it detects that the driver isn't installed, provided the printer is connected and turned on when you use Windows Update.

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#2
September 8, 2012 at 16:33:09
OK, I won't delete anything. Then, how can I completely remove the printer, and reinstall it? I already removed the device via the Control Panel, restarted and reinstalled it and the scanner utility, and it looked like the first install, but the scanner is still not working at all, from either Win Fax & Scan or the printer. I'm thinking there's a setting that's not cleared out.

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#3
September 8, 2012 at 16:42:14
Another choice is this.

Start > Printers and Faxes, right click on the Printer & Delete.

Reboot & reinstall the printer as per your manual, read it online if you don't have it.


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Related Solutions

#4
September 8, 2012 at 17:07:46
That's pretty much what I did, but using Control Panel, and not per the manual, because it's not meant for 64-bit, hence the Windows Update install. Scanning worked perfectly last week, and now, nothing. There's got to be a way to get rid of all of this printer's settings. The only software i installed since then was Iobit Smart Defrag, and I can't imagine that would cause it, or would it?

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#5
September 8, 2012 at 17:45:33
"but using Control Panel"
Yep, that's the same, always more than one way to do things.

"I can't imagine that would cause it"
I agree.

"There's got to be a way to get rid of all of this printer's settings"
Without doubt.

Go into Device Manager & look there, may be listed under IEEE.


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#6
September 8, 2012 at 17:50:57
I'll figure it out ...

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#7
September 8, 2012 at 17:51:18
The 64bit issue, I installed an old printer to a W7 64bit comp a couple of months ago, followed the special instructions from the manufacturers site & even though it was involved, still works perfectly after doing all the MS updates.

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#8
September 8, 2012 at 18:04:08
What is the brand & model number of the printer?

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#9
September 8, 2012 at 18:26:57
It was working fine; I followed the proper instructions, but it just stopped. It's a Brother MFC 8440. I'm beginning to believe it was after a SmartDefrag - I think it messed something up.

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#10
September 8, 2012 at 18:35:07
Install this & if any printers are there, uninstall.

Revo Uninstaller
http://www.softpedia.com/get/Tweak/...
http://www.softpedia.com/progScreen...
http://www.revouninstaller.com/
Open Revo, double click on a program logo, click > Yes & then you get your options, with Advanced down the bottom.
If you have partially uninstalled your program, you get a message from Revo, that it can't find the uninstaller, hit Cancel & let Revo continue on, to search for the remnants.
If you get a reboot message, ignore it & do it after Revo has finished.
I use Advanced Mode. Screenshots of how to use.
http://img837.imageshack.us/slidesh...
Or,
http://i.imgur.com/Rkkna.gif
http://i.imgur.com/VonCA.gif
http://i.imgur.com/fGmmb.gif
http://i.imgur.com/pdhbV.gif
http://i.imgur.com/fIgy0.gif
http://i.imgur.com/tDH9Z.gif
http://i.imgur.com/DbfgN.gif
http://i.imgur.com/tDafK.gif
http://i.imgur.com/Bz5j9.gif
http://i.imgur.com/X5S5I.gif


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#11
September 8, 2012 at 18:44:00
I just did finished that up, so now checking to see if there are any files left on my system, although i know there shouldn't be, then I'll uninstall the printer again, and try reinstalling.

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#12
September 8, 2012 at 18:46:47
I saw a bunch of files and saw another program Iobit installed, so I'm uninstalling that with Revo, advanced, then will uninstall the printer and reboot.Thanks so much for hanging in there with me!

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#13
September 8, 2012 at 19:04:33
"then will uninstall the printer and reboot.Thanks so much for hanging in there with me!"
Using Revo will get most ( maybe all ) of your registry entries for Iobit & the printer.

To check even further, use these for starters & let me know how it goes.

Wise Disk Cleaner ( Run the 1st three boxes, left to right. I use default settings )
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.wisecleaner.com/download...

Wise Registry Cleaner ( Only use Registry Cleaner with default settings )
http://www.softpedia.com/get/Tweak/...
http://www.softpedia.com/progScreen...
http://www.wisecleaner.com/wiseregi...

TFC
http://oldtimer.geekstogo.com/TFC.exe
http://www.itxassociates.com/OT-Too...
Please double-click TFC.exe to run it. (Note: If you are running on Vista/Windows 7, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


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#14
September 8, 2012 at 19:34:35
OK, I'm right where I was. I'm getting a scanner "status: unavailable" in properties via printers & devices. I'll have to figure this out another way. Thanks so much for you help!

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#15
September 8, 2012 at 19:42:32
"status: unavailable"

Are you networking?

If not.

1. Open My Computer
2. Click on the Tools menu and select Folder Options...
3. Under Folder Options select the View tab.
4. Uncheck the very first box that reads "Automatically search for network folders and printers".
5. Click "Apply" or "OK"


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#16
September 8, 2012 at 22:16:59
Yes, we're networking, but I'm the main computer, and it's connected directly to my computer by USB. I'm not seeing "Automatically search for network folders and printers" in the Folder Options. The first box says "Always show icons, never thumbnails," then Always show menus..." Is this somewhere else in W7?

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#17
September 9, 2012 at 00:22:59
"Is this somewhere else in W7?"
Sorry, my head went to the wrong operating system.

In the printer driver Basic tab, click the Settings, and uncheck the Bi-Directional Printing.



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#18
September 9, 2012 at 05:34:56
✔ Best Answer
Let Windows 7 manage the defrag.
Uninstalling the printer and reinstalling it will just reinstall the Print driver but this (unlike the original software) have anything to do with the scanning software. You need to uninstall and reinstall the scanning software you originally installed to make it work with Windows 7.
***You may be better off doing a System Restore to before you installed the defrag software since this will roll back all system files, registry, and drivers to the way they were at the time before you messed them up trying something new. This is probably the best solution for you.
Know that Windows 7 does not need any help with keeping your system defragged the way older Windows OS's have in the past. In fact, you do not even need to manually defrag at all since it is continuous.

You have to be a little bit crazy to keep you from going insane.


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#19
September 9, 2012 at 09:18:31
Thank you for this. The scanning utility wasn't in the programs list to uninstall, so I just deleted the extracted files from the folder and re-executed it after i reinstalled the printer and installed it again with Window Update. I think I may just have to do a system restore. Thanks again, I don't know what people would do without help and knowledge like yours.

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#20
September 9, 2012 at 10:07:05
Why not just install the printer in compatibility mode using the xp driver and running as administrator? I run lots of my XP stuff on windows 7 in that fashion...it's not rocket science...it's a great feature in windows 7...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#21
September 9, 2012 at 12:29:13
I did not know you could do that! I don't know how to do that, but I can look it up!

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#22
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#23
September 9, 2012 at 16:54:42
Well, I tried installing the Brother 64-bit driver for Vista, which didn't work before, but figured why not, I tried almost everything else. I tried compatibility mode first & it wouldn't even install, the Next button was grayed out. So, I tried again not using compatibility mode, and it still wouldn't install, although I got the "Printer Installed Successfully" alert, so Windows Update must have kicked in when the printer was connected.

When I installed the printer the very first time after I got the computer, I was able to finish the Vista install at least, even if it didn't work.

So, I tried to scan in Windows Fax & Scan - and it worked!!! Woo hoo!! No legal size, but the scan utility took care of that. I have NO idea how computers work on the back end, and I have such respect for you guys/girls that do. It must take a huge amount of dedication to stay on top of every new thing going on. Thank you so very much for your help!


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#24
September 9, 2012 at 17:23:17
"So, I tried again not using compatibility mode, and it still wouldn't install, although I got the "Printer Installed Successfully" alert, so Windows Update must have kicked in when the printer was connected"
Nice work, good when things work out.

"It must take a huge amount of dedication to stay on top of every new thing going on"
I can't, trillions of computer problems, just a matter of using Google.


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#25
September 9, 2012 at 17:37:02
My experience has always been hands on....anything can look good on paper, but that doesn't mean it will work.
Google searches are a good starting point or if you get stumped, but hands on is much better IMO because you can actually SEE what works in reality.

If you start with the basics, it is usually the simplest things that will fix a problem.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#26
September 9, 2012 at 17:45:36
I can't select a best answer - ALL are best answers. And I use Google searches for everything, that's how I found you! I find forums the best helpers. If you're ever need guidance on how to do something around the house, contractor's forums, etc ...

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#27
September 9, 2012 at 18:15:44
you are right shriber, forums are good places for help!

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#28
September 9, 2012 at 18:35:56
Another way to install your printer without using windows update is a website of catalog drivers found at http://catalog.update.microsoft.com...

Access website with IE browser. Type Brother MFC 8440 in search box and go to page two of the results page were the first of the windows 7 drivers of your printer show up. Click on each to see detail description of the driver as there are different ones for 32 bit, intel 64 bit and amd 64 bit systems. Now proceed to download the correct version.


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#29
September 9, 2012 at 18:40:27
Geez, I didn't even know this existed! What a great resource, thank you!

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