How do I reboot my dell inspiron m5030 laptop

January 24, 2013 at 18:55:00
Specs: Macintosh
My son dropped the computer now when I start my computer it gives me a screen with a lot of letters the client Mac address and its telling me to reboot and select proper boot device or Insert boot media in selected boot device and press a key. I dont have a disk so what can I do? Can someone please help me.

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#1
January 24, 2013 at 19:26:27
Sounds like it probably killed the hard drive. If you're not comfortable with fixing this yourself, take it to a technician who can.

"Channeling the spirit of jboy..."


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#2
January 24, 2013 at 19:44:44
Confused, your Tags says Dell Inspiration and your specs says Macintosh. I guess you are now typing on the Mac and asking about the Dell....
If it was dropped and it is not finding your boot device then either your hard drive is not being read due to being damaged or one of the connectors became unplugged. Most laptops have an access door for the hard drive that is held closed by one or two screws (your memory may or may not be under the same cover). See if you can tell if the hard drive's connectors have been dislodged.
If it is not that, you can try your hard drive manufacturer's utility burned to a CD and boot to that. If it boots to the CD, try running the hard drive test. If the short test works, try the longest test (may take hours) to see that the hard drive itself is fully operational. If the test does not show the drive at all, whether you proceed yourself or take it in for service, will depend on your skills ans if it is covered under a warranty still. If it is still under warranty, take it in for service without going further and don't tell them upfront it was dropped (they may tell you it was dropped after looking, then you should admit it). If it is not under warranty but you are not experienced enough for laptops to continue, take it in and tell them everything. If you want more advice on doing it yourself, we can probably help after you tell us all of the results of the tests.

You have to be a little bit crazy to keep you from going insane.


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#3
January 25, 2013 at 14:43:38
Just for info "reboot" simply means powering the computer off then on again.

Not to be confused with restoring, reformatting etc.

Always pop back and let us know the outcome - thanks


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#4
January 25, 2013 at 17:15:38
Fingers:


I think what the OP is referring to is a network MAC (Media Access Control) address. The laptop is trying to boot of a network as a last resort because it cant find anything else to boot of.

It certainly looks as if the hard drive is dead.

Stuart


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#5
January 25, 2013 at 21:18:26
if it was dropped, the MOB could also be cracked....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#6
January 26, 2013 at 06:15:24
Stuart: Read "Specs" at the top under his name.

You have to be a little bit crazy to keep you from going insane.


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#7
January 26, 2013 at 08:14:54
Mac forum would have been better for this one.

Always pop back and let us know the outcome - thanks


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#8
January 27, 2013 at 01:18:53
Since the laptop is showing "select proper boot device or Insert boot media"
It means that their is problem with connecting with the Hard Disk.The laptop need to be opened to solve this.So,If it has warranty take it to the service center.

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