Solved How do I get my printer back online?

August 24, 2017 at 04:37:51
Specs: Windows 7
My printer is a Canon MX490. it had been working great, then wouldn't print . My computer says it is offline. HOW DO i fix it?

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#1
August 24, 2017 at 05:02:06
How is it connected? By usb cable to your computer? Have you reseated all the cables, including the power cable? You could also try powering it off and then back on.

message edited by beachyhbt


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#2
August 24, 2017 at 05:06:47
Possibly simply by power cycling; as in switch off - remove mains completely, then restore mains and switch on...

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#3
August 24, 2017 at 21:23:20
✔ Best Answer
Unplug the printer while on. Plug in and start. While printer is starting, restart the computer. This should solve the problem. If it does not then go to Devices and Printers, right click on the printer icon and choose delete/remove and OK. Then in the same window select Add printer and select the printer and OK. If you did not tell it to remove the driver, it will use the same driver and reinstall the printer.

You have to be a little bit crazy to keep you from going insane.


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