How do I fix program installation problem in my computer

July 14, 2018 at 04:57:09
Specs: Windows 7
I am unable to install new programs on my computer! whenever I run any program I get feedback "the app has stopped working" windows can check for online solution

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#1
July 14, 2018 at 10:54:23
Best first eliminate the possibility of this being down to Malware. These two small freebies from MalwareBytes often find what anti-virus programs miss. Run AdwCleaner first:

AdwCleaner:
https://www.malwarebytes.com/adwcle...
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Run the "Scan", followed by the "Clean & Repair".

MalwareBytes:
https://www.malwarebytes.org/
(use the "Free Download" button rather than the "Buy Now" button).
After the install go to "Settings > Protection". Under Scan Options move the "Scan for rootkits" slider over to On and Run the Threat Scan. Quarantine anything it finds.

If either of them find something please copy/paste the associated logs on here.

Always pop back and let us know the outcome - thanks


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#2
July 14, 2018 at 18:44:02
Make sure you are downloading the correct version of the program for your operating system and bit version. IE. If you are running a 32 bit version of Windows 7, you will need to download the 32 bit version of the program.

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#3
July 15, 2018 at 05:33:00
Are you having trouble with both existing programs as well as new ones? If so give us a couple of examples.

For info:
32 bit programs will normally also run on 64 bit machines.
16 bit programs will normally also run on 32 bit machines.
16 bit programs will not run at all on 64 bit machines.

Always pop back and let us know the outcome - thanks


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#4
August 10, 2018 at 13:19:49
Looks like the original poster has done a bunk.

Always pop back and let us know the outcome - thanks


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