Solved How Do I Fix Netflix Error Code N1857-3142?

February 26, 2015 at 17:32:03
Specs: Windows 7
I have tried everything. Tried Netflix & Microsoft Tech Support and they've been useless. I've uninstalled and reinstalled Silverlight v5. I've tried running in Chrome and Firefox. I have an HP Pavilion G7 with Realtek HD audio. I called Netflix who sent me to Microsoft. Netflix was dumbfounded and Microsoft wants you to pay for tech support to repair their own product. My Netflix has been working well for years, now all of a sudden it's flipping out. Really pissing me off! There's nothing wrong with my sound/speakers. I can play anything other video with sound without a problem. Someone help!!!

message edited by 1girliegrl


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#1
February 26, 2015 at 17:46:57
✔ Best Answer
I assume you've toured Google on this (many hits) and seen this particular one from MS:
https://help.netflix.com/en/node/481

If it happened recently it might be quicker to use System Restore, choosing a date just before it went wrong. This will keep all your own stuff and doesn't take long - you just sit back and wait for it to boot up again. You can find it by typing System Restore in Search. Unless you have a hardware fault (unlikely) it should fix it.

Always pop back and let us know the outcome - thanks


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