How do I delete the page can't be displayed from my PC?

August 1, 2016 at 04:24:29
Specs: Windows 7
How do I delete "the page can't be displayed" from my windows Vista? When I open a browser, there is a little green box that says AD, when I click the title of the page , I get the indicated statement on a blank page.

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#1
August 1, 2016 at 05:52:33
I think you should run these three freebies in the order given because it might be malware:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

Junkware Removal Tool (JRT)
https://www.malwarebytes.org/junkwa...
(blue Download button).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks


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#2
August 1, 2016 at 12:17:14
And if the problem still persists... run Kaspersky Rescue disk as described in this post:

http://www.computing.net/answers/se...

Whichever/whatever happens - retain any logs generated via the utilities Derek has listed; and likewise Kaspersky. They "may" be useful later...


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