How do I bring up my start page, icons and task bar?

Dell / Optiplex 7010
June 30, 2017 at 05:24:28
Specs: Windows 07
My windows desktop appears but no start button, task bar or icons appear with it.
I tried ctrl+alt+delete and the screen goes black and in a few minutes the windows desktop appear again.
I also tried to start in safe mode but no bios page for f8
Help please?!

See More: How do I bring up my start page, icons and task bar?

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#1
June 30, 2017 at 06:12:44
If this happened recently you could try System Restore (Windows) to a date just before it happened. It will keep your own stuff.

F8 is not usually the way intro BIOS (although BIOS is unlikely to help). To get to Safe Mode just keep tapping F8 while the computer is booting up and the startup menu should arrive.

Always pop back and let us know the outcome - thanks


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#2
June 30, 2017 at 08:07:49
Thanks Derek
While starting up usually a dell logo appears and it gives two options to boot then it starts but that doesn't happen.
after a while the windows desk top appears with nothing on it. Tapping f8 doesn't bring up safe mode currently

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#3
June 30, 2017 at 09:59:29
Your problem has nothing to do with the BIOS.

What appears on the desktop screen, just the wallpaper? Does the mouse work - pointer visible & moveable on the screen? What happens if you right click? If you move the mouse to the bottom of the screen, does the taskbar appear?

"Tapping f8 doesn't bring up safe mode"

You have to restart the computer & immediately begin tapping F8. Don't stop until "something" happens.

message edited by riider


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#4
June 30, 2017 at 12:09:38
Have you any restore points that would help?

EDIT:
OK, if you are still unable to get into Safe Mode or even the startup menu then obviously System Restore is not on.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
June 30, 2017 at 14:27:48
If you made a Windows 7 Repair Disk then you can so a Start Up Repair by booting to the repair disk.
If you did not make it yet, you can make one on a blank CD on another Windows 7 machine as long as both machines are either 32bit or 64bit and use that.
You can also test your hard drive with a CD or flash drive with Seatools from Seagate burned to it and boot to the disk (short test).
You can test your memory with a CD or Flash Drive prepared with Memtest86 on it the same way.

You have to be a little bit crazy to keep you from going insane.


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#6
June 30, 2017 at 17:14:15
It seems the "explorer" (desktop shell) process does not start or is corrupt.

If tapping F8 after POST does not display options to start in protected mode, try to cut power during windows startup. That should get you to display the startup options when powering up again.

I have the impression there is more than just a corrupt explorer process. Possible your harddisk if failing or something messed up your system badly.

If nothing works, "upgrade" you OS with the same WIN 7 DVD. It will keep all your data (whats left of it) and reinstall win 7.


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#7
July 4, 2017 at 01:23:28
I used to have the same problem and system restore fixed it.

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