how change my wifi password. (super hub model modem)

September 14, 2014 at 05:36:38
Specs: Windows 7

i have virgin media net, i am want to change my wifi password but unable to logon i have super model modem.

can any one help out with asap.
many thnaks.

See More: how change my wifi password. (super hub model modem)

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September 14, 2014 at 06:19:32
Are you sure is the cirrect address.

To check go to a command prompt and type ipconfig /all

The address you need is the one opposite default gateway.


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September 14, 2014 at 06:26:17

i found this from back of my router. i have tried this ipconfig /all but there is no response from my laptop.

please help me how to change the password.

many thanks in advance.

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September 14, 2014 at 08:31:12
If ipconfig /all doesn't work then you have something seriously wrong with Windows that a wi-fi password wont fix.

Is there anything else that is not working that should be?

What was it that prompted you to want to change the wi-fi password?

I would go into the Network and sharing centre and check that the network is configured correctly. At the very least you should have a connection between your computer and the Modem/router


message edited by StuartS

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Related Solutions

September 14, 2014 at 13:46:35

Is the article related to your wish to change the password?

And this Virgin "how to" may help you achieve the changes...

Note that generally you are best connecting to the router with an ethernet/cat-5 cable to make changes to settings - not the least for anything related to wifi... If you change anything related to wifi access via a wifi connection to the router, very likely you will disable you connection (via wifi) to the router almost immediately. It doesn't always happen of course but wise to make changes via and ethernet/cat-5 connection...

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September 14, 2014 at 14:36:12
Open Internet Explorer and type in -- Find my IP Address -- Click -- Search. -----------------
Edit -- After searching it looks like Virgin Media net changed it's name to just Virugn Media. I found their forum and they probably can help. --------- --------- If you had given a web site it would have helped.

message edited by cboy

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September 14, 2014 at 14:56:13
That ip address (what's my ip address) is what your isp presents/assigns as your account address to www as "your" ip address - and unless you pay for a fixed (static) ip address, that ip address will be volatile. Non fixed (static) ip addresses are short term leases. They can change at any time for various reasons; although that lease can be quite a long lease before it changes/expires (unless one powers down the router for while - when one may be assigned a "new"/different" ip address when powering the router again).

The router's home page is encoded within the router itself; which is why one may find several manufacturers sharing what appears to the same ip address for their respective home page/admin access. Generally those addresses are of the form: 192.168.x.y

Where x can be 0, or 1, or 2 and so on; similarly for y... These being applied in varyious combinations of x and y values.

message edited by trvlr

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September 14, 2014 at 18:55:20
The guidelines on the Virgin media website didn't help? (don't know what router you have)

Wireless setup for windows 7:

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September 14, 2014 at 19:05:06
Hi i been on that link but nthng cming up.
I can not access the

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September 14, 2014 at 19:09:48
My router is super hub. I disconnect d wifi & attached cable to enble to connet but nthng cming up

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September 15, 2014 at 01:15:02
Is the ethernet connection actually enabled on your laptop? If you check in Device Manager are there any yellow exclamation marks showing in the network section?

Have you actually power cycled the router - as in powered down (ideally remove the power in completely) - wait a minute or so, then power up again?

If that fails to resolve it, and you cannot even connect to the router via ethernet/cat-5 cable and login to its home page that way, and the the ethernet cable is OK, and the laptop ethernet adapter is functioning normally (no yellow exclamation marks showing) and is enabled... Then it would point to the router being at fault.

It "may" be power supply for the router, it may be actual router itself. Either way, you're paying Virgin for a service (and support) so perhaps contact Virgin and ask for a replacement router.

The second link I posted earlier is from the Virgin site and specific to your actual router.

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September 15, 2014 at 06:11:19
Can you describe how you entered the "ipconfig" command??

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