Solved How can I uninstall system recovery?

Acer / Aspire 5738-6969
July 25, 2014 at 06:46:19
Specs: Windows 7, SP1, 4 GB
My Acer Aspire 5738 laptop crashed? I installed Acer system and recovery 1 disc. But recovery discs 2 and 3 are corrupt (damaged) that is why I couldn't install them. The message on the screen says insert recovery disc 2 which is not possible under the circumstances. I want to uninstall system and recovery disc 1. How can I do that?

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July 25, 2014 at 07:26:03
Did you look in Add/Remove Programs?

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July 25, 2014 at 09:42:42
I want to uninstall system and recovery disc 1.

What exactly do you mean by this; and what are trying to do?

Be very aware that any form of factory reset/recovery routine will erase "everything from the drive - which means all your personal files etc. will go..". So if you have anything (files various) that you really wouldn't like to lose... then first takes steps to access and safeguard them - by copying to external media (typically DVD but ideally also an external hard drive). Verify the copies are accessible on at least one other working system too.

What exactly occurred when you say the Aspire "crashed"? Can you boot at all - even into safe-mode? It may be possible to recover a working state without need to invoke/use the recovery routines.

And this link is from Acer Support and relates to using the two possible recovery options/routines:

Might be worth a browse; but again safeguard your persona files etc - first.

If you don't know how to do that from outside of windows by (booting into a Linux variant from a DVDt) - post back for more details etc..

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July 25, 2014 at 11:55:35
✔ Best Answer
My acer has a recovery partition on the hard drive, so you might not need the recovery disks.
If you follow this, it will overwrite your C partition, if you do this, you absolutely MUST create the recovery disks again, & check them. Although, if the hard drive is faulty, it might not work

1. Power on the computer
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press OK to reboot unit

Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings.

A thank you would be nice, if I have helped.

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Related Solutions

July 25, 2014 at 21:06:42
If needed see if you can buy eRecovery Disc

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July 29, 2014 at 17:14:33
Looks like my laptop is infected. Now it doesn't start even in Safe Mode.

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July 29, 2014 at 17:33:32
Download and burn to a dvd the Kaspersky rescue disk ISO. Boot with the dvd. It will load itself into RAM only; then go on-line and update itself. Then it will scan the system fully (if you opt to).

It will take a wee while, so time for tea 'n cake...

It's built around a Linux variant. It will regard the hard drive as a resource and not install to it. Anything nasty it finds it will deal with; and if I remember correctly may even report what it found/dun.

When it's finished,reboot (without the dvd of course) and see it things have improved any?

There are quite a few pests out there that can hide within Windows when it boots up,and escape detection etc. Booting from a Linux type disk allows pest removal utilities to find and deal with most of them.

If you can manage to boot up again after Kaspersky, post back for a few other things to run too...; just be really clear...

Likely one or two other regulars may chip in here to advise some other similar pest removal items; wise to pay heed to their suggestions...

Edited to correct mistype...

message edited by trvlr

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July 29, 2014 at 17:47:41
Another choice.

Run ESET Online Scanner, Copy and Paste the contents of the log in your reply please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
You may have to download ESET from a good computer, put it on a flash/thumb/pen drive & run it from there, if your comp is unbootable, or won't let you download.
Create a ESET SysRescue CD or USB drive
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?

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August 18, 2014 at 10:12:17
#3 clive_pierce,
Thanks for your suggestion. My Acer Aspire laptop had a partition allocated for e-recovery. Looks like most models of Acer have such partition. As a habit I always save most of my files and folders on a flash drive, so I installed necessary ones on C: drive. Also most of the updates were installed by itself after I e-recovered to factory defaults. Needless to mention yours' was the Best Answer!

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August 18, 2014 at 12:01:22
Thank you, & thanks for getting back to the forum, it might help people in the future.

A thank you would be nice, if I have helped.

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