how can i reset the password on my laptop?

November 22, 2015 at 16:23:34
Specs: Windows 7
when I turn my computer on all I get is a black screen and it says enter password. If I hit F2 it sends me to a screen that says phoenix securecore (tm) setup utility

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November 22, 2015 at 16:35:28
What happened immediately preceding this? Did you use a software program to possibly set a hard drive password? It could also be a BIOS/User password. If you go into the BIOS Setup, use your Tab and arrow keys to find Security information and see if there is an Administrator/System or User password. If someone else has physical access to your computer, check and see if he/she might have changed something.

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