How can I boot up my PC? Reboot and Select proper...

September 8, 2014 at 09:06:46
Specs: Windows 7 Ultimate 62 Bit
I was watching a video yesterday when the video suddenly stopped while the audio looped in a 10 second segment. The whole computer ceased functioning and I had to physically restart my PC. Now it won't boot back up. It gives me the Reboot and Select proper Boot device" message.

I entered BIOS and reset the settings to default, changed the boot priority to all possibilities and tried booting from my burned copy of a windows 7 disk. Nothing worked. It didn't even prompt me to press space bar to boot from disk, it just goes straight from the BIOS prompt screen to the black message screen.

On the Main menu of BIOS it says that everything (IDE master, slave, SATA's etc) are not detected. I tried connecting an external hard drive but that wouldn't boot either.

Any suggestions on what I should do?


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#1
September 8, 2014 at 09:13:48
I would suggest at this point you take your computer into a qualified technician for a diagnosis.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
September 8, 2014 at 09:24:31
Would it be cheaper just to go buy a new hard drive and install it myself? Be about $65. Is there a good bet that my hard drive is dead?

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#3
September 8, 2014 at 09:35:34
If the hard drive is actually the problem, then that would be the solution. I suggest you run a hard drive fitness test on the hard drive. There are some tests that are brand specific, if you can determine the brand.

Sounds like you have a desktop unit. Open the case and look at the disk brand. Post back with that information.

If you can't boot to a Windows 7 disk then either the disk is no good, or you may have an issue involving the motherboard or the drive cables.


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Related Solutions

#4
September 8, 2014 at 11:15:57
The disk drive is Asus and the hard drive is Seagate.

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#5
September 8, 2014 at 12:45:36
Yeah, the most likely culprit is the hard drive. I'm wondering about the boot priority though. You should have been able to boot from the 7 disk, assuming it and the drive are in good condition. Is the DVD drive set as the first boot device? Have you tried the disk in another computer?

Don't forget to preorder your Hatch green chili for this fall. Many vendors ship world-wide. Better hurry. They're picking and shipping now.


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#6
September 8, 2014 at 14:12:19
I just went out and bought a new hard drive, installed it and no change. It won't boot up or detect the SATA cables.

Yes, I did make sure that the CD option was first priority when trying to boot up with the CD. I tried it just now as well with the new hard drive, nothing. I just get the black screen and the same message.


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#7
September 8, 2014 at 15:08:35
Your self burned Windows DVD may not have been made correctly, which would explain why you can't boot to it.

Have you entered the BIOS (setup) screens to see if the hardware is identified there? The BIOS should see the drive by model number. Look to be sure the SATA ports are all enabled.

Is this an ASUS computer or a custom built one?

If no operating system is installed on the hard drive the computer will not boot to it.


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#8
September 8, 2014 at 15:18:10
It's custom built. I can't see hardware identified except under system info and under advanced CPU Config it says the processor and speed of processor. The IDE's and SATA connections are not detected.

I have windows 7 installed on it. It was working just fine until yesterday night.


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#9
September 8, 2014 at 16:23:41
If the BIOS isn't set to do a complete power-on self-test (POST), change
it to do so. When you restart the computer, does it get all the way through
the tests without any failures or anything unusual? Does an error message
only come up when it begins to try to load an operating system, or does
it happen before that?

I've never seen a memory problem, myself, but I would suspect one here.
Somebody else can tell you how to run a full memory test.

Otherwise, maybe a hardware problem in the I/O controller.

-- Jeff, in Minneapolis

message edited by Jeff Root


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#10
September 8, 2014 at 16:45:01
Presuming you can/have set boot order to cd/dvd first... Download and burn to a dvd the Ubuntu iso. Then see if you can boot with that dvd. If you can boot to Ubuntu, see if you can then access the hard drive (although I'm inclined to feel you won't be able see the drive...).

Post back with results of the "test".

Ubuntu.com is where to obtain the iso.

Ubuntu is a Linux variant (as likely you know already).


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#11
September 8, 2014 at 18:09:42
In addition to the extended POST, remove all drives from the motherboard and USB devices.
Still no message "No system found" (or similar), remove PCI extension boards if there are.
Still no boot message?

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#12
September 9, 2014 at 07:57:31
When all is said and done, you're going to have to take the PC in to a professional.

I said that originally because you're system isn't reading the HDD or the CD/DVD. It still isn't. Had I kept an eye on this thread throughout the day yesterday, I'd have told you buying a replacement HDD is a total waste of time and $$$.

Had your issue been the HDD, you'd have got the error about "missing operating system" or "OS not found" etc

In my view, the most likely suspect is your motherboard. If it were RAM or video you'd get beep code errors during POST.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#13
September 9, 2014 at 08:10:11
Much in agreement with CurtR here; I seriously doubt it i/was the hard drive itself; for the reason given already by CurtR

My suggestion re' a test boot with Ubuntu disk was to essentially point in the direction of the motherboard; the controller function at least... If it wouldn't/won't boot from a dvd based Linux in this case) OS then it's more than likely to be something on the motherboard itself - and the controller would be my first thought; presuming the bios is OK (and that would appear to be so...)?

A plug-in HDD controller card might be a possible test to isolate that aspect. But as CurtR advises this may be a job for someone with more local input; and who may also have the test disks that may help isolate the problem; and also even a plug-in HDD etc. controller card.

If per chance it is the on-board controller that has gone "phut", then a plug-in card likely would allow the system to boot etc. HD or CD/DVD? If so then a plug-in card would be one way to extend the life/use of the motherboard as is?

Very long shot of course is the psu.. Who knows if it's delivering "all" the correct volts anymore?

This may be a situation where a replacement motherboard is required?

Have to admit I have yet to hear of a HDD etc. controller (on-board or otherwise) actually go down...


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#14
September 9, 2014 at 08:12:42
I'm attempting to try the BIOS test but now when I start up the PC it's even worse than before! It makes a very loud " scraping" noise and the monitor isn't registering that the power is on and remains off. My motherboard is the oldest part I own in my PC. Maybe that's it?

Not sure how to proceed with this now other than take it to best buy or something to get looked at. It stinks because I just got bombarded with a whole bunch of fees at once this month and I'm low on cash.


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#15
September 9, 2014 at 09:09:56
"Scraping noise..." - does this sound mechanical - as if from something mechanical actually scraping/rubbing against something?

That "could" be fan blade(s) in the psu - less less likely the cooling fan on the cpu?

Can isolate the source of the noise; especially around the psu assembly wherever it's situated?



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#16
September 10, 2014 at 15:38:36
I took out the new hard drive and swapped the old one back in, the scraping noise ceased. Not sure why. But I can't even excess BIOS now or do anything. I'm just going to take it to Best Buy. Screw it.

Thanks for all of the suggestions and help though guys!


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#17
September 10, 2014 at 16:09:41
If a hard drive produces "scraping noise" I'd be much inclined to distrust that drive... And if new and under warranty then send it back for replacement under that warranty.

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