Home networked Win7 Will Not Print Web Pages

Microsoft Windows 7 professional 64-bit
August 23, 2010 at 08:55:51
Specs: Windows 7 Pro 64bit
I have a home network. My wife's computer is running Windows 7 Pro 64 Bit and she is the print server for a HP LaserJet2200. The printer is connected via an external JetDirect device and uses a static IP address. Everyone on the network can print to it just fine.

Whenever she tries to print an Internet page, she gets an error message that she needs to connect to printer and none are installed. I you open any other application, like notepad, no problem exists.

Everyone else is running XP Pro and she is the only one having this problem. Her connection to the network is over Cat 5, so this is not a wireless issue. She has full access to all other resources, so her network connection is fine.

I am at a loss to track this down. Any help would be appreciated.


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#1
August 23, 2010 at 11:16:03
Go to printers through Control panel and make sure that you printer is set to default and make sure that there are unnecessary printer icons. Delete duplicates, print to fax, etc. Try to print from your browser, but look at what printer it is trying to use and if there is a choice drop down. If you are using Internet Explorer, try installing Mozilla FireFox and see if it has any problem printing (at least until you resolve this).

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#2
August 23, 2010 at 14:00:44
If your wife is running IE8, check out THIS document from M$. Let us know if it helps.

i_Xp/Vista/W7User


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