Hitachi EXTERNAL HARD DRIVE inacessible

November 14, 2011 at 20:20:35
Specs: Windows 7, 64 bit / 4GB
When I connect my Hitachi EXTERNAL HARD DRIVE to Toshiba Satellite/windows 7, the drive is visible, has a letter assigned and is classified in Disk Management as Basic/Healthy, but is INACESSIBLE. The drive works fine on my desktop pc running windows vista. I tried using different usb ports and changing the drive letter from E to K. That did not help. Toshiba tech support followed these steps taking cntl of laptop:
Check the device manager for drive detection.
Uninstall and reinstall usb roothubs.
Check the plug and play services.
Tried another user account same issue.
Guide cx to run recovery.
After recovery to out of box state, I still have the same issue. HDD contains much data so formatting is not an option. What must I do to get the HDD to open? Flash drives and other usb devices work fine.

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#1
November 22, 2011 at 14:39:48
hitachi external hard drive not accessible

http://is.gd/ciCYPC


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#2
November 22, 2011 at 14:57:56
Since you have moved the drive from one system to another the sid stamps of account access will not match.

To solve this issue google taking ownership of folders and files.

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