Solved Help with Video card driver sofware

July 26, 2017 at 10:22:47
Specs: Windows 7
I am trying to use spyder 5 express to calibrate my monitor. I am getting an error message when I am trying to download the software. " Sorry unable to determine the configuration of the attached monitor. Please update the video card driver software to the current version and try again."

I am not sure how to update it? All I know is I had a new installed in the last 6 months an
ASUS AMD Radeon R7 250 1GB DDR5 128-Bit DisplayPort HDMI DVI Graphics Card R7250-1GD5-V2

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July 26, 2017 at 14:07:17
✔ Best Answer
The latest drivers will be found at the AMD website. You didn't post your system specs or whether you're running Win7 32-bit or 64-bit, so here's links to both drivers:



As for "spyder 5 express", it's unnecessary.

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July 26, 2017 at 15:22:24
Thanks I contacted spyder 5 express they suggested I turned off 4 programs, one of which was team viewer 7 which was causing the problem. It works fine now.

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July 26, 2017 at 16:54:59
Good to hear - thanks for letting us know.

message edited by Derek

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