Solved Help with red screen problems need code to get windows back

Dell Latitude d620 intel core duo 1.60gh...
February 12, 2015 at 10:57:55
Specs: Linux , xd
how to get rid of red screen after accidentally deleting files I have an Dell latitude D620 my red screen reads GRUB4DOS 0.4.4 2009
WINDOW without loader.......... How do I find my way back to windows please help me

See More: Help with red screen problems need code to get windows back

Report •

✔ Best Answer
February 13, 2015 at 18:19:42
I believe the laptop must have been purchased used. I have that model and it came with Windows XP Professional back in 2007 it was Vista Business with XP Downgrade. The previous owner must of had linux and the other Windows 7 and 8 maybe a triple boot. Maybe the drive needs to be wiped like with a program that writes 0's and then Windows 7 re installed. Windows 7 32 bit should work fine on that model. A program like GWSCAN will wipe the drive clean there is another program called killdisk. That will wipe it clean.

message edited by ChristopherTGarrett



#1
February 12, 2015 at 11:23:01
Very risky deleting files (unless they are your own). Whatever, this does not sound like a hardware fault so I'll ask the powers that be to transfer this to the Linux forum where you should get the most appropriate help. You should still be able to access this post.

EDIT:
I now see there is some confusion as to whether you have Linux or Windows. This came about because your spec says Linux and the GRUB4DOS is also Linux. It seems that (or its remnants) are still on there.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#2
February 12, 2015 at 13:18:15
You list your OS as Linux but you as how to get Windows back. Which OS do you want?

Report •

#3
February 12, 2015 at 13:35:30
I'm not sure I think windows I just want to get of this red screen and back to my windows page I know nothing about computers so please speak to me in laymen terms I have windows xp with windows 8 but on advicement I added windows 7 now what can I do please help me thank you very much!!!!

Report •

Related Solutions

#4
February 12, 2015 at 14:35:32
OK, so lets assume it is Windows 7. Have you been using Windows 7 or did this problem come along immediately after you tried to change from Windows 8 to Windows 7?

See also my edit to response #1.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#5
February 12, 2015 at 14:37:41
I'm not sure why you have 3 different operating systems on your computer. Did your computer come with restore discs?

It sounds like someone has helped you put several operating systems on your computer, can you ask that person to help you restore your system?


Report •

#6
February 12, 2015 at 14:41:42
It sounds as if you need to wipe the whole thing and probably put Windows 7 on it.

message edited by Derek


Report •

#7
February 12, 2015 at 16:25:12
Yes sorry I'm not computer smart

Report •

#8
February 12, 2015 at 16:27:27
No I had windows 7about 9 month

Report •

#9
February 12, 2015 at 16:30:58
Yes but it burned up in a house fire if I need to buy one witch one should I buy

Report •

#10
February 12, 2015 at 16:39:48
Do I buy windows 7or is there a way to go to my partition someone told me or should I buy windows 8because that was the original windows on my laptop when I baught it?

Report •

#11
February 12, 2015 at 16:45:32
Yes but iqt burned up in a house fire if I need to buy one witch one should I buy and how do wipe it clean

Report •

#12
February 12, 2015 at 17:16:09
OK well taking into account what you've now been telling us the easiest way forward is to do a factory reset. Like this:
http://smallbusiness.chron.com/fact...
I just hope with what has been going on you still have the restore partition available, otherwise you could run into problems.

If what you said in #10 is correct then it will restore Windows 8. If you prefer the Windows 7 start menu this can be added later with a free program.

Bear in mind this will lose all your personal stuff. There are ways to get it back (using a Linux CD) but from what you are saying this could prove too difficult for you.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#13
February 12, 2015 at 17:52:46
OK I will try that and thereof nothing on my computer worth keeping that i couldn't get back off my Facebook account wish me luck and thank you so much for you'd help I will let you know if problems arise thanks!!

Report •

#14
February 12, 2015 at 18:04:03
OK - Good luck with it then.

EDIT:
If you get it working, at some time in the near future you need to go to the Store icon and get the Windows 8.1 upgrade (unless it was on there from new). Otherwise further Windows updates will stop.

message edited by Derek


Report •

#15
February 12, 2015 at 22:04:38
See the link below. Are both these threads you?

http://www.computing.net/answers/wi...


Report •

#16
February 13, 2015 at 16:08:11
Hey you guys still can't get out of my grub or open it , how do I open my grub and what is kernel and where do I find it. It saids error 15 file not found when I hit enter the grub4DOS 0.4.4 2009-09-03,memory: 636k / 2557m,menuend: 0x45a82
WINDOWS WITHOUT SLIC LOADER (DEFAULT)
WINDOWS WITH SLIC LOADER (USE ALTERNATIVE METHOD)
WINDOWS WITH SLIC LOADER (USE LOW MEMORY)
WINDOWS WITH SLIC LOADER (FULL DEBUG OUTPUT)
WINDOWS WITH SLIC LEADER (MORE FORCEFUL-MAY CRASH)
LOAD EXTERNAL MENU (MENU. 1ST)
GRUB COMMAND LINE
PLEASE HELP ME GET OUT OF THIS AND WHAT DOES THIS MEAN AND CAN I REOPEN THIS THANK YOU FOR ALL YOUR HELP!!!

Report •

#17
February 13, 2015 at 16:18:28
Grub is usually part of Linux.

It seems that three operating systems have been piled onto your computer:
Linux, Windows 7 and Windows 8 (possibly XP is about too). You only need one and the whole lot are likely to conflict and cause all manner of issues.

I don't believe that getting rid of the GRUB loader will get you out of trouble on its own, which is why I suggested factory reset to get shot of that and all the other mess. Have you tried it? If you were unable to get started, try continuously tapping F8 key as soon as you have powered on.
EDIT: See my #20 first - we don't want XP back if that's what it would do.

If grub is still getting in the way, see the part here about removing it (items 7 "Windows"):
https://sites.google.com/site/easyl...

There is unlikely to be any simple fix, code or otherwise, to properly sort out your issues. It seems to me that one way or another this computer needs wiping clean and just one operating system installed on it. Then you should make some headway. Seek some hands-on help to do all this if necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#18
February 13, 2015 at 16:55:52
Just in case you saw my #17 earlier, I have now edited it several times and added more so please re-read it.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#19
February 13, 2015 at 18:19:42
✔ Best Answer
I believe the laptop must have been purchased used. I have that model and it came with Windows XP Professional back in 2007 it was Vista Business with XP Downgrade. The previous owner must of had linux and the other Windows 7 and 8 maybe a triple boot. Maybe the drive needs to be wiped like with a program that writes 0's and then Windows 7 re installed. Windows 7 32 bit should work fine on that model. A program like GWSCAN will wipe the drive clean there is another program called killdisk. That will wipe it clean.

message edited by ChristopherTGarrett


Report •

#20
February 13, 2015 at 20:00:54
stephchastain

From what Christopher is saying in #19, if we run the Refresh it would most likely bring XP back. That wouldn't be too handy as it is an outdated system and insecure. It might therefore be best to try to remove the grub loader first (see my link in #17), in the hope that either Windows 7 or 8 will come back again in some shape or form. If we can reach that happy stage then we can at least determine what is on it and what condition it is in. We would then be able to decide what further action, if any, is necessary.

I still believe we will have to re-install Windows but if we can get away with just removing the grub loader then that's fine.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#21
February 14, 2015 at 04:51:46
Thank you guys soon much i will definitely try these things and will let you know how it's going thank you once again!!!!!!!

Report •

Ask Question