Help! My Windows 7 keeps restarting! :(

May 21, 2013 at 19:26:36
Specs: Windows 7
I'm not sure why, but it just does. This has been happening to my Windows 7 for at least 7 months now. It used to dispaly the blue screen of death and restart 5 seconds later, but now a black screen shows with a blinking white cursor and then restarts 2 seconds later. I've tried everything from going into Safe mode, Startup repair (I think that's what it's called), and using the Windows 7 repair disk, but nothing works. The following happens:

Safe Mode: Restarts immediately and does so in an infinite loop

Startup repair: Loads Windows files and freezes a couple of seconds later

Windows 7 repair disk: Makes one column of H's when it's trying to Boot and it looks something like this:

H
H
H
H
H
H
H
H
H
H
H
H
H
, but way longer. I can't afford to get it checked by a computer technician nor can I afford to get a new Windows 7 computer. T____T Please help..


Edit: I found a BLUE SCREEN OF DEATH that finally shows up and stays. Here's how I got it and the details..I pressed F8, went to Repair Your Computer, waited for Windows files to load, and bam! The Blue Screen of Death shows up...


"A problem has been detected and Windows has been shut down to prevent damage to your computer.

MACHINE_CHECK_EXCEPTION

if this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows Updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable computers, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Techinical information:

***STOP: 0x0000009C (0X0000000000000000, 0XFFFFF8000BDF8BA0, 0X00000000BE000300, 0X0000000020020135) "

I have no idea what problem this is..


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#1
May 21, 2013 at 21:06:27
Sounds like it may be a hardware failure... check out this page: http://msdn.microsoft.com/en-us/lib...

You've been helped by a 15 year old.


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#2
May 21, 2013 at 21:16:42
I do believe you have a hardware problem. Most likely a faulty or poorly seated ram module or a failing hard drive. The laptop/desktop may contain it's own diagnostics but you can download a diagnostic tool called memtest86, make a bootable cd or usb device. Boot your computer to the cd on startup and let the diagnostic run a few passes of the ram modules. If that passes you do the hard drive test, not the other way round as bad ram will produce a failed hard disk test, so test the ram modules first. Alternatively if there are more than one ram module you can take one out and see if it works, sometimes it will, sometimes windows is corrupted faulty hardware. Download seatools for dos version, make a bootable cd and do the quick and long generic tests, if either fail that is the problem. The links are below, sounds like hardware to me.

http://www.memtest.org/
* you probably want the precompiled ISO in ZIP format or the usb choice is there too.

http://knowledge.seagate.com/articl...
*download is right near the bottom.


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